Dining Room Supervisor - The Residence at Brookside

Description

Manages day-to-day operation of the resident’s dining room and dining experience to assure resident satisfaction.

Qualifications

QUALIFICATION STANDARDS: (These qualifications meet or exceed NH, MA, CT and RI State specific requirements.)

1. Education: High School Diploma or equivalent. Successful complete of a reputable course in food management is preferred.
2. Experience: Requires a minimum of three years in the food service field, with a minimum of one year of supervisory experience.
3. Certificates/Licenses: Current ServSafe certificate.
4. Knowledge, Skills & Abilities: Knowledge of culinary service environment, ability to communicate professionally. Experience with buffet catering. Working knowledge of all kitchen equipment.

ESSENTIAL FUNCTIONS, DUTIES and RESPONSIBILITIES:

The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

1. Oversee the service of meals to residents in the dining room, function rooms and other designated areas of service
2. Oversees the cleanliness, preparation, training and staffing of the dining room.
3. Assist the Culinary Service Director to assure efficient operation of the culinary service department. Works in all areas of the culinary service department including but not limited to the dining room.
4. Communicates with the Executive Director and culinary and attends meetings as requested.
5. Communicates with kitchen staff to ensure that sick trays and room trays are prepared and ready on time as requested.
6. Maintains the proper order of service for all meals.
7. Assists with scheduling associates, planning events and ordering supplies.
8. Interviews, hires, counsels and terminates dining room personnel in accordance with company policy and guidelines.
9. Conducts and monitors orientation and ongoing training with the Food Servers.
10. Monitors the maintenance, printing and distribution of the daily menus.
11. Ensures that dining room is ready for service according to LCB standards.
12. Ensures that resident needs are anticipated and met in a timely manner.
13. Ensures that all dining staff complies with company uniform policy.
14. Greets residents during dinner and supper service observing dining room schedule for each meal period.
15. Assists residents to table and fulfills seating needs as requested.
16. Assists the dining room staff with pre-bussing and dessert service.
17. Assists the dining room staff in clearing and resetting the dining room.
18. Monitors and maintains inventories of items in the dining room (i.e. coffee, tea, sugar, sugar substitutes, salt, pepper, crackers, dressings, ice creams, silver ware, glassware, china, and linen). Communicates needs to replenish inventory with manager for ordering purposes.
19. Supervises and secures the closing of the dining area at appropriate time.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

1. Lifts and carries between 11-25 lbs. daily and frequently. Lifts and carries 25-50 lbs. for short distances frequently.
2. Stands and walks for a combined 8-12 hours on any given day.
3. Reaches at varying shoulder heights; and pushes and pulls fully loaded carts.
4. Must be able to grasp, handle, and torque.
5. Requires considerable use of arms and legs and moving whole body such as walking, climbing, lifting, balancing, stooping and handling of materials.
6. Exposure to heat, steam, cold storage and clean chemicals.

I have received and read a copy of this Job Description. I understand the intent of this job description is to provide a reasonable summary of the responsibilities of the position and that I may be asked to perform tasks other than those explicitly stated herein.