I. JOB DESCRIPTION

Department: Base Supply Stores

Location: Various

Reports to: Store Manager and/or Assistant Manager

II. STATEMENT OF PURPOSE

To provide general administrative support for the operation of the store.

III. RESPONSIBILITY FOR WORK OF OTHERS

None

IV. BUSINESS COMMUNICATION

Requires excellent written and communication skills.

V. SUPERVISION REQUIRED

Daily

• 
  EDUCATION REQUIRED

High school diploma or equivalency, plus two years administrative experience.

• 
  TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED

Two years of complex administrative or secretarial experience. Strong organizational skills, excellent attention to detail, good interpersonal skills and demonstrated customer service.

VIII. EXPERIENCE REQUIRED

Administrative professional with experience as an office manager, office assistant, administrative assistance or bookkeeping experience, with an emphasis on detail. Must be familiar with Internet, Email, and various Microsoft applications. Outgoing and pleasant demeanor. Must be able to work in a fast paced retail environment with daily deadlines. Retail or military background is a plus.

IX. TRAVEL REQUIRED

None

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  SPECIFIC DUTIES AND RESPONSIBILITIES

• Oversees all paperwork associated with operating the SSSC including receipt and procurement control, purchase order data input, and report preparations.
• Prepare reports for review by the Manager and Assistant Manager and process purchase orders when approved by the manager or Assistant Manager.
• Utilizes the Internet, phone and fax to follow-up on overdue orders.
• Reconciles and processes receipts received from store personnel, primarily the warehouse worker.
• Submits discrepancy reports on mis-shipped or incorrectly shipped material and follow-up action as needed.
• Assists in providing quality customer service either by telephone or in person.
• Performs certain duties contained within the Customer Care Coordinator job description. The amount of work is determined by the size of the store and volume of businesses and receipt.
• Provides general administrative support for the operation of the store.
• Working with customers to identify and procure special order requirements
• Calling customers for a variety of reasons including to inform them that their special orders are available for pick up and to survey them for upcoming requirements
• Reconciling outstanding sales order lists.
• Any other functions that the store manager deems necessary.

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  PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use their hands and lift up to 50 lbs on a regular basis.

• 
  WORK ENVIRONMENT

While performing the duties of this job, the employee is in a moderate office environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)