What are the responsibilities and job description for the Administrator position at LCS?
This role requires proof of COVID-19 vaccination or an approved exemption as a condition of employment.
LCS is seeking an experienced hospitality focused Administrator in the senior housing industry. The Administrator at Casa de las Campanas is responsible for assisting the Executive Director with the overall administration of the Community. Will work collaboratively with Department Heads, Supervisors and Residents across all levels of care, as well as the Board of Directors. California Nursing Home Administrator and RCFE licensure preferred. At a minimum, must meet the eligibility requirements under California law to obtain these certifications.
Casa de las Campanas is a Life Plan community located in San Diego, CA with 362 Independent Living homes, 41 Assisted Living, 18 Memory care units, and a 97 bed, 5 star rated Health Center.
Experience is Everything;
At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.
From resident satisfaction to providing unmatched service to our communities and partners, we understand what goes into managing, marketing, and developing a successful senior living community. With more than 45 years of experience, we know exactly what to expect. The future of senior living starts today.
The Role:
- Work directly with the Executive Director to maintain quality services for residents in all levels of care at the level established by the Board, and consistent with LCS standards and State regulations.
- Supervises operation of assigned service departments as directed by the Executive Director.
- Work with the Executive Director to ensure buildings and grounds are maintained in a manner consistent with budget and community standards.
- Work with the Executive Director and other Directors to ensure staff development in accordance with all State and LCS standards and requirements.
- Work with the Executive Director and HR Director to ensure employee satisfaction by measuring regularly and implementing change as necessary to improve employee relations.
- Maintain an active relationship with residents through individual and group interaction. Participate in monthly Resident Association meetings, participate in Resident Health Assessment Team and initiate/participate in resident functions/meetings (i.e. Resident Council).
- Conduct in-service education for employees as assigned.
- Assist Executive Director in maintaining a working atmosphere that is supportive of staff and keeps them informed.
- Develop a positive professional relationship with residents, colleagues, the Board, professional organizations, community groups, and other appropriate publics.
- Attend Board meetings and report on assigned operational issues.
- At the direction of the Executive Director, assist with independent living occupancy development. Implement changes as necessary to meet budgeted occupancy.
- Managing Resident Surveys, both formal and informal, development & implementation of action plans.
- Direct observation of services to ensure efficiency and fiscal responsibility.
- Review, updating and maintaining policies & procedures, in conjunction with Department Heads.
- Audit Departments for adherence to policies and regulations.
Experience:
- 2 years of experience in business or operations
- A nursing home administrator license preferred, but not required
- RCFE license in the state of CA required, or the ability to become licensed
Specific Knowledge, Skills, and Abilities:
- Understanding of financial reports.
- Strong Microsoft Office software skills (Outlook, Word, Excel, PowerPoint).
- A strong understanding in financial management, including budget preparation, cash flow management, and analysis of financial reports.
- Ability to work effectively and diplomatically with a variety of publics, including residents, Board of Directors, community groups, government agencies, etc.
Why LCS?
Industry leader. The Nation’s second-largest senior living operator, ranked number one in customer satisfaction among senior living communities.
Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.
Top Workplace USA: LCS has earned the 2021 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development and clued-in leaders, to name a few.
Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 3 years running, is in large part due to the culture of excellence that our employees help deliver every single day.
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.
Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.
Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.
Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.
LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com
Travel Frequency: 0-10%
Job Level: C
A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED
LCS IS AN EQUAL OPPORTUNITY EMPLOYER
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