Contact Center Agent

Lead Driver Call Center
Coyote Springs, NV Full Time
POSTED ON 9/30/2022 CLOSED ON 10/29/2022

Job Posting for Contact Center Agent at Lead Driver Call Center

About Us: Lead Driver is a thriving leader in the financial services industry, and our team members are the foundation of our success. We know that happy, empowered, and engaged team members are essential to innovation and business success which is why we continue to grow! Come join us!

Job Summary: The Call Center Representative is to contact consumers and advise of pending services, documentation, pending complaints and return call requests. Call Center Representatives are required to make outbound calls with the focus of generating leads for different inbound offices.

The hours will be from 7:00 AM to 3:00 PM, Monday through Friday.

Duties/Responsibilities:

  • Interacts with consumers via telephone and email, to provide support and information on resolution services.
  • Manage outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal/team qualitative and quantitative targets.
  • Ability to generate inbound calls to our customers.

Required Skills/Abilities:

  • Ability to multitask, set priorities and manage time effectively.
  • Excellent verbal and written communication skills.
  • Self-motivated, team player, and extremely goal-oriented.

Education and Experience:

  • High school diploma or equivalent.
  • Customer service/Collections experience preferred.
  • Prior telemarketing experience with financial products preferred.
  • Proficiency with Microsoft Office / Google Drive applications.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Las Vegas, NV 89120: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Service Desk Agent
Contact Government Services, LLC -
Las Vegas, NV
Call Center Agent
Rio Hotel & Casino -
Las Vegas, NV
Call Center Agent - Somerpointe
Somerpointe Realty, LLC -
Las Vegas, NV

Salary.com Estimation for Contact Center Agent in Coyote Springs, NV
$40,677 to $52,576
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Contact Center Agent.

Click the checkbox next to the jobs that you are interested in.

  • Banking Products Skill

    • Income Estimation: $38,381 - $47,499
    • Income Estimation: $40,832 - $51,168
  • Cash Management Skill

    • Income Estimation: $44,824 - $63,687
    • Income Estimation: $38,649 - $48,253
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Lead Driver Call Center

Lead Driver Call Center
Hired Organization Address Henderson, NV Part Time
Job Summary: The Contact Center Representative is to contact consumers and advise of pending services, documentation, pe...
Lead Driver Call Center
Hired Organization Address Las Vegas, NV Part Time
Job Summary: The Contact Center Representative is to contact consumers and advise of pending services, documentation, pe...

Not the job you're looking for? Here are some other Contact Center Agent jobs in the Coyote Springs, NV area that may be a better fit.

Contact Center Representative

Lead Driver Call Center, Henderson, NV

Contact Center Representative

One Nevada Credit Union, Durango, NV