Sales Call Centre Centre Agent

Company Description

As a Sales Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from getting them to join incredible causes, to giving them a chance to save on their monthly premiums to helping clients get necessary cover and protection through amazing products. 

Job Description

What you’ll do

• Have conversations with a variety of people to explain various offers
• Use scripts to provide information about offers, products etc. 
• Initiate sales with potential customers over the phone / Persuade customers to accept/purchase the offer 
• Listen to the customers' needs to generate repeat sales
• Handle questions, objections or complaints in a professional manner 
• Gather and document customer information, payment methods, purchases, and reactions to products
• Walk customers through certain processes 
• Accurately record information about the call 
• Meet / exceed set targets 

Why work with us? 

• A market-related basic salary is in place to ensure that you walk away with a guaranteed income each month, however, you are able to earn much more than that through our competitive commission structure - the more leads you generate, the higher your income will be.
• We are a fun, energetic team that works in a casual environment - no stuffy suits for us! 
• Our supportive enablement team provides you with all the necessary training and support throughout your journey. 
• There is an air of friendly competition around the office with our individual or team challenges - cash and other amazing prizes are up for grabs!
• Break times with a view - take a breather and stare at our beautiful sea view.

Qualifications

What you bring 

• At least 6 months of experience in sales (preferably in a contact centre environment) 
• Proven track record of successfully meeting sales quotas 
• Amazing objection handling and persuasion skills 
• Excellent communication skills
• Proficiency in English
• Working knowledge of relevant computer programs and telephone systems

Additional Information

What to send our way

• If you are interested (we hope you are), please click apply and upload your CV with your previous experience. 
• Once you have applied, you will receive an automated email with a link to a quick questionnaire.  
• Once we have reviewed your full application, we will review and reach out to you with feedback and, if applicable, any next steps. 

The Legal Stuff 

• There is a market-related base salary in place as well commission for each sale that is made. 
• This is an office-based role where you will be expected to work Monday to Friday in our office in Cape Town Central.