Case Manager, Home Care

Leading Home Care is an in-home personal care provider serving individuals with disabilities, the aging, and their families. Our clients rely on our home and community based services to live independently and maximize quality of life.

We're opening a new office in Eunice and are seeking a well-rounded, capable, and driven individual to help us grow our services in the area and better serve our clients & staff in Eunice. The successful candidate will:

• Ideally reside locally in the Eunice area
• Have compassion and eagerness to serve elderly and disabled individuals
• Exhibit flexibility, initiative, and willingness to solve problems
• Display clear and tactful communication skills
• Remain calm and organized when faced with challenges

Please review the job description below and visit our website at www.lhcla.com for more information about Leading Home Care's mission to help people live a better life.

Responsibilities:

• Manage a small caseload of 15-18 clients who receive in-home personal care, coordinating services and ensuring care objectives are met by Direct Support Workers (DSWs).
• Meet with potential new clients, conduct intake visits, and assist the client/family through the onboarding and staffing process with Leading Home Care.
• Work closely with the Marketing department to promote Leading Home Care in the Eunice area, making connections in the community and building relationships with external stakeholders.
• Serve as point of contact for the Eunice location, working under the direction of leadership in Opelousas in Lafayette, and travelling to the Opelousas office as needed for training, meetings, and exchange of information.
• Draft care plans, complete check-in calls and visits, review case progress, and communicate frequently with clients, families, and staff regarding questions or issues with care services.
• Supervise, train, and direct DSWs in regards to all aspects of client care, ensuring that person-centered care plans are carried out and clients' health and well-being are maintained.
• Travel to clients' homes for meetings and visits quarterly, annually, and as needed, or as required by program guidelines.
• Follow proper documentation and reporting procedures for incidents, grievances, medical changes, reports of abuse or neglect, and any other client communications or issues.
• Comply with all program guidelines and meet requirements established by LDH, Medicaid, and LHCL.
• Participate in after hours on-call rotation and serve as backup staff working in-home with clients as needed.
• Model the LHCL values of Compassion, Trust, Integrity, and Accountability

Requirements:

• BA/BS degree in human services, social services, family studies, healthcare administration, or other related field
• Proven working experience in case management, administration, or healthcare - 2 years preferred
• Satisfactorily pass all required and applicable State & Federal eligibility verifications including background, driving, and other checks
• Basic computer skills including Microsoft Office, Word, and Excel
• Able to operate office equipment
• Basic addition/subtraction and general analytical skills
• Excellent communication, organization, and time management skills
• Valid driver's license, auto insurance, and reliable transportation

Office hours are 8:30 a.m. - 4:30 p.m. Monday through Thursday and 8:30 a.m. - 4:00 p.m. Friday.

LHCL offers competitive pay and excellent benefits to include: Major Medical, Sick and Vacation leave, 401k, AD&D Life Insurance Policy, and much more!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Application Question(s):

• What is your current or most recent hourly rate of pay?
• If you have not completed your Bachelor's degree, are you currently pursuing a degree?
• Are you able to participate in an after hours on-call rotation?

Education:

• Bachelor's (Preferred)

Work Location: One location