HR Manager, Manufacturing

Company Description
Founded by Eric Lecoq in 1991, we are the preeminent manufacturer of fine French pastries in the US. Intense focus on innovation, investment in state-of-the-art equipment, and an uncompromising commitment to the highest quality in ingredients, together with artisanal know-how and respect for tradition, are the secrets to the creation of our exquisite pastries.
Our amazing people's inspiration and dedication are what brings it all together. Their enthusiasm for the product and commitment to delivering the very best French pastries translates into an unforgettable experience for your taste buds.
The same principles of quality, high standards, and precision are found throughout the organization in everything we do. If you have a passion for excellence, an innovative mind, and pride for things well done, we'd love to meet you.
Position Description:
POSITION TITLE: * HR Manager, Manufacturing (On-site) *
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*POSITION SUMMARY*
The Human Resources Manager is responsible for planning, implementing and administering Human Resource programs, services and related activities, and leading or coordinating internal department project for process improvement or assigned change initiatives. S/he will be an effective coach and change agent and a true partner and consultant to business leaders and employees. Responsibility includes the implementation and management of human resources policies and processes around onboarding, performance management, talent development, succession planning, employee relations, engagement, compensation and benefits, compliance, training, and HRIS. Leads a team of 2.
*PRINCIPAL RESPONSIBILITIES & ACTIVITIES*
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• Serve as a trusted advisor to managers, front line managers and employees on a wide variety of issues
• Drive programs and initiatives to cultivate the desired culture throughout the organization. Consults with management and provide HR guidance when appropriate
• Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations
• Analyze trends and metrics to develop solutions, programs, and policies.
• Promote diversity & inclusion, collaboration, fairness, high-performance, and integrity
• Provide HR policy guidance and interpretation
• Provide guidance and input on restructures, workforce planning and succession planning
• Provide day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions)
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Assist with compensation strategies, plans and analytics
• Work collaboratively with and across all groups to support employee communications initiatives
• Develop the Human Resources team
• Participate in special projects as needed

COMPLIANCE*
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• Prepare and maintain assigned program policies, manuals, handbooks or procedures, and revise and recommend improvements as necessary
• Responsible for company policies development and update
• Responsible for ERISA, ACA, DOL, and other employment related filings
• Ensure all employment practices comply with federal, state and local regulations
• Responsible for HR related compliance training

COMPENSATION AND BENIFITS*
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• Manage benefits and compensation programs
• Complete compensation market analysis and pay surveys

EMPLOYEE RELATIONS*
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• Partner with management to address and resolve employee relations issues, including conducting thorough, effective investigations
• Counsel and educate managers and employees
• Collaborate with legal counsel on issues as appropriate
• Build relationships with staff at all levels; assure that new recruits assimilate effectively into the organization
• Monitor and collect data to identify, address, and report on developing trends/patterns

COACHING*
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• Coach and counsel managers and employees regarding policies and procedures, discipline, interpersonal and teamwork opportunities
• Develop managers’ leadership skills through active coaching and targeted training
• Create clarity and alignment around leadership expectations.
• Proactively partner with department managers and provide support to help them accomplish their business goals

ENGAGEMENT*
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• Enhance the team member experience and drive employee engagement.
• Plan, implement, and evaluate policies, programs, and practices
• Develop and lead People initiatives with focus on retention, engagement, and recognition
• Administer Employee Satisfaction Surveys
• In close partnership with staff and leadership, lead focus groups and action planning as required
• Monitor, collect data, and report on the pulse of the organization to anticipate needs and identify challenges

DATA ANALYTICS*
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• Track and collect data, and report on KPIs
• Analyze trends and metrics to develop and implement solutions, programs and policies. Analyze and summarize outcomes and documents activities with respect to impact on culture, time, cost and results

TALENT ACQUISITION AND ONBOARDING*
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• Lead plant recruitment and responsible for hiring and onboarding processes for the organization. Collaborate with the Talent Acquisition Manager for Participate in interview and selection processes for exempt and non-exempt positions
• Conduct New Hire Orientations and manage the New Hire Onboarding and Assimilation Program for exempt and non-exempt employees and senior managers

PERFORMANCE MANAGEMENT*
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• Administer and advise on the Performance Management and Succession Planning processes, including assigning, reviewing and communicating compensation structure changes and drafting policy to support performance management aligning with organizational values

TRAINING AND DEVELOPMENT*
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• Assist in identifying training needs for departments and individual positions. Create and deliver training that supports organizational objectives

Qualifications*
QUALIFICATIONS**
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• Bachelor's degree in Human Resources, Business, Organizational Behavior, or related field. Master's degree in Human Resources Management or MBA preferred. PHR/SPHR required
• 8 years of progressive, multidisciplinary HR experience in CPG or food and beverage, with a minimum of 3 years of people management experience, preferably in large and small companies
• Strong generalist experience across multiple human resource disciplines, including talent acquisition, employee relations, benefits and compensation, performance management, compliance and HRIS
• Certification in change management or coaching a plus
• Thorough knowledge of employment laws and regulations
• Change Champion. Proven experience in strategically partnering with department heads or senior leadership and leading change across all levels of an organization
• Excellent interpersonal and communication skills (written and verbal), as well as presentation and listening skills
• Demonstrated ability to influence others while developing positive relationships at all levels of the organization
• Ability to work in an ambiguous, fast paced, high growth, deadline-oriented environment, handling multiple projects and conflicting priorities simultaneously
• Able to handle sensitive and confidential situations with high levels of discretion, empathy, and composure
• Flexible, adaptable, positive and open-minded; comfortable giving and receiving feedback and willing to hold people accountable at all levels.
• Proactive, solution oriented, with strong customer orientation. Strong analytical and problem-solving skills
• Self-directed and motivated, with high sense of urgency and bias for action.
• Highly organized, able to meet deadlines and work independently with minimal supervision
• Goal driven and results oriented, with a proven track record of results.
• Out of the box thinker with a continuous improvement mindset. Looks for creative ways to solve problems and improve outcomes
• Highly proficient in MS Excel, PowerPoint, and HR Systems. Experience implementing HR information systems a plus
• Bilingual Spanish desired but not required

Additional Information*
Lecoq Cuisine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Job Type: Full-time

Pay: $110,000.00 - $120,000.00 per year

Ability to commute/relocate:

• Bridgeport, CT: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Human resources: 10 years (Required)
• Manufacturing: 5 years (Required)

License/Certification:

• SHRM Certified Professional (Required)