What are the responsibilities and job description for the Dispatcher position at Lee Company?
Summary of Job:
The Dispatcher will provide World Class Customer Service to Lee Company’s external and internal customers. Determine the customer’s needs, delegate calls to Technical Communicators and arrange for technician to be dispatched. A deep understanding of Lee Company’s culture and mission is vital to the success of this position.Skills and Abilities:
- High level of interpersonal communication skills, both verbal and written
- High level of Time management
- Critical thinking and analytical reasoning
- Ethical decision making
- Initiative, Adaptability, Detail Driven
- Ability to work individually or within the group dynamic
- Basic office equipment operation abilities (computers, telephones, calculators, copiers and fax machines, postage machines, etc.)
- Computer skills (MS Office, Internet and Intranet navigation, Web-based platforms)
- Proven Knowledge of Microsoft Excel, Word, Power Point, and Outlook
- Must be able to type proficiently; 60 WPM w/ accuracy
Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.
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