FT Supervisor

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Flexible hours, great store discounts, premium holiday pay, fun culture, recognition, rewards and celebrations, free T-Shirt after training completion

Lee/Wrangler brings together two of the most iconic and beloved denim brands under one roof. With a rich heritage of design and innovation, Lee/Wrangler is home to a broad selection of jeans and casual apparel for men and women – all at in incredible every day value.

Key Responsibilities:

Sales and Supervision:

o Assists in maximizing store sales and achieving store sales goals.

o Monitors sales progress and results against key targets.

o Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.

o Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.

Brand Experience/Customer Service:

o Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.

o Ensures that store team is engaging with each customer to create an authentic brand experience.

o Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience.

Coaching Team:

o Provides coaching to the store team in the core areas of customer engagement and sales results.

o Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.

Operations, Loss Prevention, and Safety:

o Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.

o Delegates tasks to associates as needed to maintain operational excellence.

o Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.

Visual Merchandising:

o Ensures visual merchandising standards for the store are maintained.

Human Resource Management:

o Regularly communicates any associate concerns directly to the Store Manager.

o Supports the Open-Door Policy.

Store Culture:

o Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.

o Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

o Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.

o Embeds company purpose, mission, and values into team along with diving a culture of speed, spirit, and smile.

o Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.

o Creates a highly engaged, performance-driven culture.

Job Requirements:

o Minimum of two years of retail sales experience.

o Must be 18 years of age or older.

o High School Diploma or equivalent.

o Excellent communication and time-management skills.

o Proven ability to multi-task.

o Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

o Proficient computer skills including e-mail and ability to learn register system.

Physical Requirements:

o Operate office equipment and technology (i.e., computers, phones, copier, scanner, etc.).

o Travel (less than 10%).

o Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

o Ability to stand during scheduled shifts.

o Ability to maneuver and/or lift 25 lbs. regularly and up to 50 lbs. occasionally.

o Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers.

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Apply today www.kontoorbrands.com/careers

Job Type: Full-time

Pay: Up to $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location