What are the responsibilities and job description for the Customer Support Associate - Entry Level position at Legacy Innovations INC?
We are actively searching for a dynamic, solution-oriented team player to join our Las Vegas-based company as an Entry Level Customer Support Associate. We need an Entry Level Customer Support Associate who is a spirited individual with a passion for building meaningful connections, putting their best foot forward, and joining a company that has a clear vision for its future.
We are constantly innovating, challenging our team to deliver the best service, and developing solutions that propel the company, our clients, and our team members forward. To this end, we need an Entry Level Customer Support Associate that strives to establish authentic relationships with new and existing customers, enthusiastically answer product questions, provide unwavering account support, and professionally address all customer concerns and complaints.
Entry Level Customer Support Associate Key Responsibilities Include:
- Establish and maintain relationships with existing clientele by conducting thorough consultations, determining need, and providing thoughtful service consultations
- Educate clientele on our full suite of available services and provide recommendations that directly address and satisfy their needs
- Forward all product and sales information to the appropriate channel to ensure timely execution
- Ensure all client requests are met within a timely manner
- Maintain a working knowledge of our suite of products and services and stay current with industry trends
- Support the rest of the client relations team as needed
Entry Level Customer Support Associate Qualifications and Requirements:
- Bachelor’s degree in Marketing, Business Administration or related field
- 1-2 years of experience in a customer service, sales or client-facing position
- Ability to successfully work with all types of people
- Possess a solution-oriented attitude
- Exceptional communication skills including written, verbal and presentation
Your Personal Characteristics:
- You are thoughtful, sincere and genuine whether you’re working with the team or a customer
- Upbeat and energetic demeanor - You’re the kind of person people want to have around
- A leader in the workplace that values hard work, determination, and a winning attitude
- Possesses an unquestionable work ethic
- Embraces challenges with open arms and tackles them with a solution-oriented approach
- Desire to be part of a growing, progressive organization and advance from within
Job Type: Full-time
Pay: $750.00 - $1,300.00 per week
Benefits:
- Professional development assistance
Experience level:
- 1 year
- 2 years
- 3 years
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
Salary : $750 - $1,300
