Team Lead

LEGACY Supply Chain Services is hiring a Team Lead to support our Ontario, CA operations. As a Team Lead, you are responsible for leading and providing support to the Warehouse Associates. This position includes a comprehensive benefits package including 401(k) plan with up to 5% company match.

What should I expect as a Team Lead?

• Maintain operational input of productivity input sheets and verify integrity of information
• Provide high level of internal and external customer service
• Plan and establish work schedules, assignments and product flow to meet Level of Service Goals.
• Recommend and implement measures to motivate employees as well as improve processes, equipment performance, and quality assurance to maximize efficiencies
• Supervise the day to day requirements for manpower, planning and cross training requirements
• Provide support to departmental staff by researching and resolving discrepancies, recommending remedial actions to manage inventory and disbursement of inventory
• Monitor vendor non-compliance on receiving, shipping and forward recommendations for improvement
• Maintain all overages, shortages, damages and concealed damages
• Communicate with drivers/dispatch on problem trailers
• Ensure Policies and Procedures are being adhered to and enforced
• Promote a clean and safe working environment by maintaining compliance with safety guidelines, reporting discrepancies and recommending corrective action to ensure safety in the warehouse
• Support Company Health and Safety Policies and Procedures
• Promote/provide cross training when required

What are we looking for in a Team Lead?

• Previous Customer Service experience
• Detail oriented with ability to demonstrate skill in business analysis, and/or a track record in executing company standards successfully.
• Ability to effectively communicate, interact and convey business decisions with many different levels within the organization.
• Knowledge of receiving, shipping, inventory systems, supply chain management, logistics, customer service, reporting, system analysis, equipment and warehouse functionality
• Proven success in maintaining quality, service and client relationships in a high-paced setting.
• Experience working in team oriented, multi-shift environment.
• Strong computer skills with proven competencies in MS Excel, Word, and Outlook.

Education

• High School / GED or better in #N/A or related field

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks