Director Quality Services

Lehigh Valley Health Network
Allentown, PA Full Time
POSTED ON 3/28/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Director Quality Services position at Lehigh Valley Health Network?

Job Summary:
Designs, implements, and evaluates a comprehensive program to assess, manage, and improve the coordination, appropriateness, and effectiveness of the organization's Performance Improvement and Quality Assurance programs. Develops and implements effective systems which enable organizational leaders to assess and improve the quality and safety of services they provide.

Education - Required:
  • Bachelor's Degree Nursing or related healthcare field. and
  • Master's Degree Nursing, related healthcare field, or business.



Experience - Required:
  • 2 years experience in a clinical setting. and
  • 5 years experience in management and performance improvement.



Knowledge, Skills, and Abilities - Required:
  • Knowledge of CQI/PDCA/Lean/Six Sigma theory and techniques, computer literacy and database/data mining skills.



Licensure - Required:
  • Maintain clinical licensure in healthcare field. Upon Hire



Certifications - Required:
  • CPHQ - Certified Professional in Healthcare Quality within 2 Years

Location: Lehigh Valley Health Network · Quality
Schedule: Full Time 40 hours, Day Shift, M-F; 8:00a - 5:00p

Salary : $91,200 - $115,000

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