Team Member

As a member of the Scramble Indoor Play team, you must be friendly, outgoing, and ready to provide delightful experiences to children ages 4-12 and their families.  Great candidates will be enthusiastic, reliable, self-starters excited to step into a fast-paced, dynamic environment that offers multiple opportunities for personal growth and advancement. Our team members ensure that all our guests enjoy clean, safe, fun in our one-of-a-kind play environment.  Applicants should be patient, responsible, respectful and confident in their ability to monitor children in safe and independent play. 

Responsibilities

• Provide excellent customer service by warmly greeting all guests, engaging them in an authentic and friendly manner. 
• Check in guests following all established Scramble safety procedures including completion of health questionnaire and temperature check. 
• Process payment for entry, parties, food/beverage, retail items using Scramble point of sale systems. 
• Maintain a safe and secure playing environment by reinforcing Scramble rules of play and standards throughout the day, ensuring safety of all guests, providing correction as needed in a kind but firm manner, and mediating any minor conflicts between children. 
• Encourage safe, independent play and assist with planned activities including academic enrichment, games, and crafts as required. 
• Demonstrate ability to adapt, improvise, prioritize and manage time efficiently. 
• Communicate with guests (both adults and children) in a polite, positive, professional, and informed manner. 
• Maintain clean and organized play spaces in accordance with established procedures. 
• Participate in all staff training sessions and meetings. 

Qualifications

• Strong interpersonal and communication skills - communicate clearly and effectively 
• Work well with children and parents 
• Ability to provide excellent in-person customer service 
• Proactive, demonstrating the ability to identify, address, and resolve problems as well as suggest improvements 
• Responsible and dependable with a strong work ethic 
• Must be flexible to work weekdays (between 8am-6pm) and/or weekends (between 9am-6pm).
• CPR and first aid training and certification (preferred, but not required) 
• Minimum of High School Diploma or equivalent (required) 
• Associate’s degree, or two years or more of full-time college coursework equivalent (preferred, but not required) 
• At least 1-2 years of experience with childcare, teaching, or camp counseling.  
• Must be able to read, write, understand and communicate in the English language.

Additional Requirements & Information

Physical Demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand for long periods of time. Additional abilities include walking, kneeling and crouching/crawling (in relation to our play frame structures). 

Work Environment: the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to work in a fast-paced environment 
• Ability to work in a loud high-pitched environment  
• Ability to work in a multi-tasked environment 
• Employee will be required to work some weekends and holidays  

Salary : $11 - $16