What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Lewis Primary Cate?
In this full-time role, you will provide front desk coverage including check-in/check-out, insurance verification, appointment scheduling by phone and in-person, and superior customer service. Medical office experience is preferred, but not required. Successful candidates will be friendly, patient-focused, and able to thrive in a fast-paced environment.
- Maintaining and performing a warm, friendly and welcoming relationship with all patients
- Gathering, verifying and entering all information into the EMR systems on all incoming patients.
- Scans and imports all registration sheets, identification and insurance cards in addition to any additional documents related to the patient visit
- Keeps patients informed of delays in evaluation and treatment by provider
- Schedule appointments /referrals
- Answer phones in a professional manner and give/take messages
- Verifies insurance eligibility and relays relevant information to patient on payment policies and billing/collection processes.
- Performs “check out” process for all patients completing treatment
- Schedules patients for outside procedures i.e. MRI, CT, sonogram, etc
- Completes work/school notes.
- Follows all HIPAA privacy regulations.
- Keeps waiting room area neat and organized.
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location