What are the responsibilities and job description for the Night Concierge position at Lewisville Estates?
Lewisville Estates is now seeking a Night Concierge to enhance resident services and provides up to date information in a more efficient and timely manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties.
Essential Functions:
- Greets residents and provides general assistance to visitors, prospective residents, and families.
- Uses proper telephone etiquette
- Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Monitors resident alarm board and responds to all calls or emergencies
- Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
- Completes daily check-in procedure.
- General cleaning of lobby and common areas.
- Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
- Maintains the sign in/out log for the issuance of community keys, and gate passes.
- Informs supervisor of any resident issues or concerns.
- Assist other departments with administrative functions.
- Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
- Assists with assigned maintenance projects.
- Performs other duties as assigned.
Requirements:
- High School Diploma or General Education Degree (GED); experience preferred; or one to three months related experience and/or training; or equivalent combination of education and experience
- Experience in office skills, and with computer software.
Job Type: Part-time
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Assistant General Manager
Night Rooster -
Dallas, TX
Dining Room Manager
Night Rooster -
Dallas, TX
Part Time | Uptown | Weekend Residential Concierge
Elite Concierge Svcs -
Dallas, TX