What are the responsibilities and job description for the Field Training Manager position at LFB?
SPECIFIC POSITION DUTIES (RESPONSIBILITIES, TASKS, ESSENTIAL FUNCTIONS)
POSITION QUALIFICATIONS (EDUCATION, EXPERIENCE, KNOWLEDGE, PHYSICAL REQUIREMENTS)
- Conducts, develops and oversees onboarding training for new employees
- Facilitate and oversees training for new employees at the training center and donor center locations
- Develops and revises content, job aids, assessments, SOP’s and other tools within the area of expertise
- Conducts regular center visits to ensure training activities comply with all LFB American Plasma policies
- Evaluate training programs for improvement and initiates revisions as needed following the Change Control process
- Coaches and mentors Training Coordinators and provide feedback on performance
- Creates and revises training exams to align with the training material
- Ensures compliance of training records and materials are maintained, in accordance with regulations and LFB American Plasma Standard Operating Procedures
- Assists Training Leadership in the development and management of system-wide CAPA Plans related to training issues
- Conducts training on Safety, Current Good Manufacturing Practice (cGMP), Standard Operating Procedures, internal document control program and the Electronic Donor Management System (eDMS)
- Maintains and reviews training material for content consistency
- Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
- Maintains an open line of communication with Management
- Maintains a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
- Ability to accept performance feedback in a professional manner
- Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
- Maintains accurate records and documentation in the Learning Management System (LMS)
- Ensures all center training is up to date to ensure the centers remain audit ready
- Evaluates the effectiveness of the training to identify areas of improvement
- Compiles data and analyzes past and current training requirements to establish training priorities
POSITION QUALIFICATIONS (EDUCATION, EXPERIENCE, KNOWLEDGE, PHYSICAL REQUIREMENTS)
- An undergraduate degree in a job-related discipline or equivalent experience required
- Minimum of two (2) years training experience in a highly regulated environment
- Expertise in preparing and delivering informational and instructional programs for adults and effective uses of technological education tools and audio/visual equipment
- Knowledge of a variety of software programs, including Microsoft Office at an intermediate level, and training resources and equipment
- Proven ability to successfully ensure transfer of training from the learning environment to the work environment
- Ability to create training material specific to individual training needs
- Ability to assist in the design process for interactive learning courses, classroom workshops, job aids and other training materials
- Excellent written and oral communication skills
- Ability to work on multiple projects concurrently and adhere to strict deadlines
- High level of attention to detail and analytical skills
- Effective time management and organization
- Proven ability to effectively facilitate and train in an environment that may be subject to outside distractions and session interruptions
- Ability to travel up to 85% of the time
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