Field Service Technician

POSTED ON 1/1/1900 CLOSED ON 3/10/2021
LG Electronics USA Inc Hired Organization Address Corpus Christi, TX Full Time

Job Posting for Field Service Technician at LG Electronics USA Inc

At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make 'Life Good' – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

Talk about a mantra. Life's Good with LG!

LG Electronics offers a comprehensive benefits package to include the following:

  • Medical, Dental, and Vision insurance (100% company paid premiums)
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement

Competetive pay

  • Hourly Rate: $22-$30 an hour (based on experience)
  • Bonus eligible based upon individual performance

Come join the team!


LG Direct Mobile Service Technicians (DMSTs), are responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. 


  • Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance
  • Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG 
  • Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances
  • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
  • Immediately and accurately process paperwork and perform data entry upon completion of each job
  • Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home
  • Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)


  • Minimum 1 year experience in a technical role (Field Service preferred)
  • Experience repairing major appliances preferred (Refrigeration/sealed systems, cooking, cleaning products)
  • Experience in the use of  tools, and diagnostic test equipment
  • Ability to properly trouble-shoot, diagnose, repair and document product/system issues
  • Valid Driver’s license in good standing
  • Ability to obtain appropriate EPA Certification 
  • Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds

LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, inc., and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.  


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