Intake Coordinator

LHC Group
Glendale, AZ Full Time
POSTED ON 8/23/2024 CLOSED ON 9/8/2024

What are the responsibilities and job description for the Intake Coordinator position at LHC Group?

Summary

We are hiring an Intake Coordinator.

At Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.

As a member of our team, you can expect:

  • flexibility for true work-life balance
  • opportunities for career growth
  • employee-focused wellness and support programs


Responsibilities

  • Fields incoming referrals and monitor all channels for referrals, including phone, e-mail, faxes and EMR, and respond in a timely manner.
  • Communicates with all outside agencies to address any concerns with the referral process.
  • Identifies and informs prospective patients and their families about the nature of ACHC’s services and set expectations for the delivery of those services; updates referral sources on status of referrals.
  • Assesses new patient criteria for interested patients, including whether or not they are in a qualified area, have acceptable insurance and are either homebound or home limited.
  • Initiates new patient protocol and schedules first appointment with provider for qualified new patients; enters all patient data into electronic medical records (EMR) and updates provider.


Education And Experience

Education Requirements

  • High School Diploma or GED
  • 2 years of Healthcare Industry related experience
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