What are the responsibilities and job description for the Scheduler Home Health position at LHC Group?
Summary
We are hiring for a Schedule Specialist to work Full-Time in Valparaiso!
At Indiana Homecare Northwest, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Education and Experience
- High school education or equivalent
Experience Requirements
- Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.