What are the responsibilities and job description for the Customer Service Representative position at LHH?
LHH Recruitment Solutions is partnering with a company in Tempe. This organization is in search of a full time customer service representative to join their team. The schedule for this role is fully in office, primarily Monday-Friday 8am-5pm. However, there will be a few Saturdays where you will be required to work. This position is paying between$19/hr-$23/hr.
Job Responsibilities:
Pay Details: $19.00 to $23.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Job Responsibilities:
- Process customer payments accurately and efficiently.
- Apply payments to customer accounts and update balances.
- Handle customer inquiries and requests via phone and email.
- Provide timely and professional responses to customer issues and concerns.
- Maintain customer records and ensure data integrity.
- At least 2 years experience in customer service or a related field preferred.
- Bachelor’s degree strongly preferred. High school diploma or equivalent required
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Proficiency in Microsoft Office and CRM software.
- Attention to detail and problem-solving skills.
Pay Details: $19.00 to $23.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Salary : $19 - $23
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