Patient Financial Counselor

LHH
Lenexa, KS Other
POSTED ON 2/16/2023 CLOSED ON 3/16/2023

What are the responsibilities and job description for the Patient Financial Counselor position at LHH?

LHH is seeking an experienced Patient Financial Counselor to join the Patient Services Team.

The PFC follows-up after initial billing of claims until paid. Includes, but is not limited to:
  • Handling incoming insurance calls and correspondence from insurance, physician offices, etc.
  • Makes outgoing calls to the insurance company when needed to resolve an encounter. Familiar with insurance websites and other resources.
  • Resolves insurance credits by thoroughly reviewing all payments, adjustments, EOB's and notes related to the encounter.
  • Resolves all denials appropriately, files appeals when needed.
  • Responsible for resolution of accounts receivable within all Federal, State, and Local regulations. Handles overflow patient calls when needed. Other duties as assigned.
  • Qualifications:
  • HS Diploma, BA degree preferred 
  • A minimum of 3 years as a Financial Rep or related field 
  • Understands how to read and understand EOBs
  • $20-25hr DOE
    M-F 8am-430pm 
    Lenexa, KS 66215 ONSITE
    Potential to go Hybrid 
    Contract to Hire 

    Benefit Highlights:
  • Medical/Vision/Dental
  • 403b Retirement Plan with 3% company match
  • 5 days of Paid Parental/Adoption Leave
  • $5k in Adoption Assistance per child
  • Paid Sick Leave
  • Accrued PTO
  • Life Insurance
  • Employee Assistance Program
  • Tuition Reimbursement so you can achieve your educational goals (up to $5,250/year)
  • Disclosure: Benefits eligibility may vary based on position


  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Salary : $20 - $25

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