What are the responsibilities and job description for the Patient Service Rep position at LHH?
Patient Service Rep
LHH Recruitment Solutions is hiring multiple Patient Service Reps for our healthcare client with multiple locations in Phoenix.
This will be a contract-to-hire opportunity and will be 100% onsite work environment. The role will be focused on assisting patients with medical registration, scheduling patient appointments, updating patient demographics, and triaging calls as needed.
This will be a high-volume role in a fast-paced environment!
Requirements
- High School Diploma or equivalent required
- Minimum 2 years healthcare administrative / healthcare call center experience required
- Proficiency in Microsoft Office and EMR Systems
Skills
- Must have excellent phone etiquette skills and give a great customer service experience
- Strong communication skills, both written and oral
- Ability to work in a high-volume, fast-paced environment and adapt quickly throughout the day
- Self-motivated and able to meet production metrics as given by management
- Ability to problem-solve under pressure and make sound judgement calls as needed
- Experienced utilizing Microsoft Office and EMR systems
- Experience in a high-volume call center role strongly desired
Pay Details : $ to $ per hour
Search managed by : Jennifer Andrews
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
