What are the responsibilities and job description for the Unit Clerk - Emergency - 3rd Shift position at Licking Memorial Health Systems?
Unit Clerk
Emergency
Position Summary
Under general supervision and according to established policies and procedures, provides clerical support to the Emergency Department. Analytical ability to perform assigned tasks. Sufficient interpersonal skills to interact effectively with physicians, offices, and hospital staff, patients, families and guests. Knowledge, skills and abilities to provide age-related services from customers from infant to geriatric population. Accountable to the patient and family for assistance provided, and to the patient care manager for the totality of work performance. Meets all standards and requirements of the LMH universal job description.
Responsibilities
Emergency
Position Summary
Under general supervision and according to established policies and procedures, provides clerical support to the Emergency Department. Analytical ability to perform assigned tasks. Sufficient interpersonal skills to interact effectively with physicians, offices, and hospital staff, patients, families and guests. Knowledge, skills and abilities to provide age-related services from customers from infant to geriatric population. Accountable to the patient and family for assistance provided, and to the patient care manager for the totality of work performance. Meets all standards and requirements of the LMH universal job description.
Responsibilities
- Good organizational skills
- Logician Training
- Process paperwork and other documentation and functions in regard to patient visits
- Can Perform short form registration
- Removes patient from Meditech
- Utilizes intercom system
- Answers telephone using name and title in a professional tone and manner
- Enters work orders in computer
- Contacts police via radio
- Processes dispositioned charts accordingly
- Able to access and review organizational and departmental policies, procedures, and ISO business processes via Intranet
- Understands how to respond to all safety and security codes – code green, orange, adam, etc
- Knows daily assignment sheet
- Follow through with equipment repairs and returns
- Contacts consulting, admitting and attending physicians per ED physicians and RNs
- Able to recognize an arrest and respond in a critical situation.
- Identify patient by name and date of birth
- Provide assistance in order to provide efficiencies in the ED and get the patient's length of stay in the ED decreased
- Work with computer programs, fax, copier and other office related equipment.
- Maintain CPR certification.
- Must have excellent interpersonal skills and interact in a positive manner with patients, families, staff, physicians and the community.
- Read, write, and follow verbal or written instructions.
- Work independently and professionally
- Completes Web Ed's prior to deadline
- Takes initiative to promote teamwork and a positive work environment
- Promotes a culture of safety and is proactive with implementing initiatives
- Acts as a mentor and resource for new employees
- Obtain/maintain IBEX competency
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