Loss prevention

General Summary :

Loss Prevention Investigators conduct investigations, physical inventories, and policy compliance audits. Additional responsibilities include training field personnel on company policies, as well as, managing and using Analytics and CCTV to help prevent fraud and theft.

Principle Duties and Responsibilities :

• Audits store records and interviews employees to ensure recording of transactions and compliance with company policies and applicable laws.
• Conducts investigations into internal and external fraud, theft, and policy violations.
• Monitors Analytics software to detect potential loss of assets via POS data.
• Examines store operating procedures for compliance with standard procedures and policies.
• Inspects store accounting systems to determine their efficiency and protective value.
• Assesses the proper accountability of assets by conducting full physical inventory audits.
• Prepares and submits audit findings and makes recommendations to RD’s, DSM’s, HR and other appropriate personnel.
• Communicates with HR, DSM’s, RD’s and various authorities in conducting investigations.
• Conducts special studies for management, such as those required to discover mechanics of detected fraud, and to develop measures and controls for fraud and theft prevention.
• Communicates with DSM’s with regards to compliance of store personnel with established company policies, procedures, and guidelines, including but not limited to company inventory, funds, and property.
• Communicates with employees at all levels of the company.
• Provides excellent customer service as outlined in the LSG policy manual.
• Other duties as assigned.

Education and / or Experience :

Four year degree in business or a related field, or two year degree in a related field, and at least one year of relevant experience;

or equivalent combination of education and experience.

• Interview & Interrogation Certification coupled with a record of successful resolution.
• Proven ability to perform independently with minimal supervision.
• Strong interpersonal skills and the ability to communicate in a clear, audible, and grammatically correct manner.
• Ability to operate a keyboard and maneuver relative software programs.
• Possess valid driver’s license, valid auto insurance, and the ability to drive an automobile.
• Ability to climb a ladder and work with arms overhead.
• Standing required for up to 80% of the work time.
• Viewing a computer screen for up to 60% of the work time.
• Operating a computer keyboard for up to 60% of the work time
• Ability and willingness to travel overnight for business purposes

Reporting Structure :

Reports to : Divisional LP Manager (DLPM)

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

LIDS reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

LI-AP1

Last updated : 2024-09-07