Web Operations Specialist

Can you believe it? This opportunity just popped into your inbox. The next few hours could be pivotal for your career.

We're counting on you to have all the experience we need. Please read the job description carefully before you apply. You are an optimist and you want to make a difference. You're willing to answer some unconventional questions meant to hand you the mic, to tell your story your own way. Your thoughtful answers will be read by a human who cares about every single person we hire. If you don't take the time to answer, we'll figure that out right away and send you a kind message letting you know we are going to pass on your application.

Let's assume you're intrigued and ready to jump in.

YOUR JOB

You are a key member of the fast-paced eCommerce team which is responsible for providing consumers with constant newness and choice of multiple types of products. You will work with our internal teams to plan, execute and launch products that gives our consumers choice and drives our brand and mission.

Requirements

Essential Duties and Responsibilities

• Manage item set up process for all product types using multiple systems and tools
• Manage all product images for new and existing products
• Manage all product information (attributions) and assets within Salesforce Commerce Cloud for all new and existing products
• Handling of specialty pricing for specific products
• Trouble shoot any technical product issues
• Work closely with the merchandising team to ensure proper product categorization
• Work closely with buying/planning team to create proper timelines for product releases
• Responsible for product accuracy and integrity
• Provide support for updates to product landing pages in Salesforce Commerce Cloud
• Provide support for building and testing multiple types of promotions

Requirements

Your Experience and Qualifications:

• You are extremely proficient in Excel. Ability to create complex formula’s across sheets, macros etc.
• You have a basic understanding of HTML
• Experience with Salesforce Commerce Cloud a plus
• Experience with Salesforce Marketing Cloud a plus
  

Your Personal Attributes

• You believe passionately in our mission and the Life is Good Superpowers
• You are skilled and comfortable working independently and as part of a team of dynamic creative professionals
• You are known for your ability to give and receive feedback thoughtfully and constructively
• You can effectively interact with cross functional teams; cultivate productive relationships
• You have excellent communication skills
• You have strong organizational skills and ability to multitask
• You present a consistently steady and optimistic demeanor in a fast paced, ever changing environment

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

• You meet your annual goals
• You are considered a cultural asset to the eCommerce team at Life is Good
• You meet your weekly dealines for all product launch dates and the product data, imagery, categorization and pricing is accurate and complete

Benefits

We are located in the innovative Fort Point neighborhood. You'll be involved in growing our social mission through the Life is Good Kids Foundation. We offer top quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) Paid Time off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the cause of your choice) and Family Time.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.