IT Systems Administrator

About Life360

At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 33 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.

From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.

Founded in 2008, Life360 has more than 250 (and growing!) remote-first employees with access to offices in San Francisco and San Diego.

About The Team

The IT team is focused on enabling Life360 staff to have the tools, support, and equipment they need in order to be successful.  The IT team is responsible for helpdesk, employee permissions management, hardware support, supporting in-office technology (yes we still have offices!), and business applications.

About the Job

Reporting to the IT Manager, this role will support all corporate IT functions in a fast growing, remote first company, and will form part of the global IT support team.  

What You’ll Do

As an IT systems administrator at Life360, you’ll be deeply embedded in optimising systems to better support our staff, working from the ticket queue up to systems integrations with API to automate manual processes.

What We’re Looking For

• Bachelor's in Computer Science, Engineering, related field or equivalent practical experience.
• Experience with administering SaaS applications, with demonstrable experience with Google Workspace, Okta, Slack, and the Atlassian stack to name a few.
• Experience in environments with zero physical server infrastructure strongly preferred.
• Have a mind towards efficient, secure automation. 
• Experience working alone, as part of a larger team.
• Excellent customer service, troubleshooting, and attention to detail.

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company wide days off throughout the year
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Build A High Performing Team – Communicate Directly, Be a Good Person
• Make Things Happen – Take Ownership, Think Long Term
• Deliver an Exceptional Experience – Users Come First, Quality & Craftsmanship

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

#LI-Remote

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Since the majority of our staff is located on the US West Coast, our primary working hours will be 9-4pm PST