Photography Manager

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

As the Photography Manager, you will lead and manage all aspects of photography initiatives, staff, and equipment to ensure high-quality photography and superior customer service. We are looking for an experienced people leader to oversee our team in the Farmers Branch, TX area. Photography experience is helpful but not required for this position.

What You’ll Do Here

• Lead the Area Photography team by establishing goals, setting clear expectations, executing strategy, and holding Photography Supervisors and their respective teams accountable for performance and results.
• Coordinate and conduct Photography Supervisor meetings regularly to provide area updates, engage employees, and discuss new Photography, Sales and/or Operations initiatives and metrics.
• Drive the company’s quality standards by communicating, setting clear expectations, evaluating photography and implementing improvement efforts to ensure customer’s expectations are met or exceeded.
• Partner with Area leadership team to ensure area is aligned on processes and procedures, as well as identify opportunities to strengthen area performance and implement improvement initiatives.
• Recruit, interview, hire, manage, and train employees to build and maintain a high performing team.
• Communicates and ensures compliance with all company policies and procedures, as well as addresses non-compliance in a timely and professional manner.
• Manages and leads a team (2 or more full-time equivalents), including providing day-to-day work direction, sharing performance feedback, giving recognition and communicating effectively.
• Monitors and evaluates individual and team performance.
• Employs techniques to build teamwork in support of business needs to drive results.
• Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
  
  

The Skills You’ll Bring

• 3 years of field operations or business experience, including managing the operations within a multimillion-dollar sales volume organization.
• 3-5 years managing and leading direct reports, including experience leading supervisors.
• Bachelor’s degree in Business, Management or related field, strongly preferred.
• Excellent customer service skills and ability to influence positive outcomes.
• Ability to manage a budget and apply financial acumen.
• Ability to manage, prioritize, and execute against multiple projects/priorities simultaneously in a fast-paced environment.
• Ability to effectively manage and lead change.
• Ability to travel in the local territory 3-4 days per week.
• Possess a valid U.S. driver’s license with full use of dependable, insured automobile.
  
  

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.