What are the responsibilities and job description for the Installation coordinator position at Lifeway Mobility?
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too.
We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role.
Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and two weeks of PTO. Apply now to be a part of our team.
Ready to elevate your career with us? Lifeway Mobility, an established leader in the fast-growing home accessibility industry, helps seniors with impaired mobility and individuals with disabilities stay in their homes and remain independent.
Key responsibilities include the following : · Coordinates production processes from point of sale to project completion.
Coordinates special order product installations with respective sales agent. · Manages the purchase order process and coordinates with branch technicians to establish reorder points on established stock items and inventory · Assumes the role of customer interface with calls and emails as it relates to service, scheduling and production · Request and documents service authorizations from state agencies · Coordinates the parts return process ( packaging, shipping and vendor credit) · Estimates service pricing, production time frames and man hours as it relates to product installation and service.
Our ideal candidate will have the following qualifications : · At least three years' experience in telephone / computer-based customer service · High school diploma · Ability to juggle phone calls and computer tasks · Experience with Microsoft Word, Excel, Outlook, and client relationship management (CRM) systems Lifeway Mobility is an Equal Opportunity Employer.PIcb0e3f10cc76-25401-34308394
Last updated : 2024-05-02