What are the responsibilities and job description for the System Administrator - Atlassian position at Light & Wonder?
Company Description
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Job Description
The Atlassian Administrator role is responsible for overseeing all the Atlassian suite of products including JIRA, Confluence and BitBucket. This role requires administering all aspects of the application environment including bringing on new teams into JIRA, configuring workflows, troubleshooting the environment and supporting user issues. It will also require providing recommendations for improvements on existing architecture and overall system health as well as performance metrics including its service time, reliability, monitoring features and system security. The Atlassian Administrator should be able to script groovy in JIRA for automation processes and should have experience maintaining a healthy JIRA, Confluence and BitBucket server environment. Execution of version grades, system maintenance and fine tuning the platform for maximum performance will be addition administrator duties.
Required Experience
5 Years’ experience working with Atlassian applications (primarily JIRA, Confluence, BitBucket and JIRA Service Desk) with a firm grasp of the following Application and System administration functions
- Ability to install JIRA/Confluence/BitBucket applications on a server from scratch
- Ability to fine-tune the environment for top performance
- Ability to work with Project Admins and other stakeholders to introduce new plug-ins or other desired changes to configuration
- Create an entire project scheme set from concept to functional operation
- Advanced workflow design and implementation including adding conditions, validators and post-functions
- Manage users and groups
- Write Groovy and Java-script within the Script runner add-ons to increase process functionality
- Experience in maintaining application health from within the program UI (manage mail queues, monitor heap memory, perform add-on updates)
- Ability to assist in or perform upgrades to core applications such as JIRA Server, Confluence and JIRA Service Desk
- Alter appropriate server configuration files for additional application functionality
- Troubleshoot error logs within the application server to resolve application issues or downtime
- Perform server maintenance tasks for overall application health
- Experience with a ServiceNow to JIRA migration, JIRA, Confluence, BitBucket consolidation or other integration projects
- Atlassian Certified JIRA or Confluence Administrator
- Database experience with advanced query writing skills
- Implementing Portfolio, Tempo, BigSky add-ons
- Implementing JEMH and creation/maintenance or associated email templates
- JIRA plug-in development knowledge
- In-depth application server knowledge with Python or equivalent coding skills a significant plus
- Knowledge of other Atlassian applications such as, but not limited to, Crowd, Fisheye, Crucible or HipChat a plus
Technical Capability
- Programming languages: Groovy, JavaScript, Python
- Experience with OKTA/SSO technologies
- Database: PostgreSQL, MySQL MS-SQL
- Experience with High Availability environment
- Experience with shell scripting and Linux OS (Red Hat/CentOS), Apache/NGINX and IIS
- Ability to document technical administrative changes
- Administration\support of all Atlassian products (Jira, Confluence, Bitbucket)
- Any migration\integration experience
- Smartsheets experience
- Powershell or some form of scripting experience
- Advanced Excel skills (especially in formulas and pivot tables)
Qualifications
- Bachelor’s degree in Computer Science or equivalent working experience
Additional Information
Additional Information
- Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
- Interact with global teams and industry experts on a regular basis
- Fantastic opportunities for career development and growth
And if that’s not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.
We encourage and eagerly welcome all applications, however, due to the large amount of applicants that we receive, only those selected for interviews will be contacted.