What are the responsibilities and job description for the Lighting Sales Consultant position at Lights Fantastic PRO?
What We Are Looking For:
Lights Fantastic Pro in Austin is currently expanding our sales force to keep pace with our growing business. The right candidate will be passionate about providing a consultative sales approach in working with clients, to find the right lighting solutions for their needs or projects. Ideally, we are seeking someone with lighting sales experience however, sales experience in building trades or design will also be considered. Superb interpersonal and organizational skills will also be key for this customer-centric role.
Some of the responsibilities include quoting of lighting specs, seeking alternative value engineering options, and acting as the key conduit between customer project orders, from initial order placement, coordination with the factory or vendors, through to delivery and project completion
The primary duties of the Lighting Sales Consultant consist of, but are not limited to, the following:
- Providing a consultative sales approach with business partners (design trade, contractors, and architects), high end residential clients, and retail customers
- Developing and maintaining solid relationships with all business partners, internal/external customers, and vendors
- Quote/Proposal & Sales Order preparation, and follow up to include:
- Obtaining pricing
- Seeking alternatives for value engineering options
- Negotiations with the customer
- Closing the initial sale
- Managing/incorporating/tracking changes throughout the project
- Project management to include:
- Coordinating w/factory and vendors on initial order placement and changes
- Providing continual & timely, project-related communication to customers, business partners, and internal departments to ensure project timelines are met
- Coordinating delivery times and requirements with contractors and installers
- Coordinating internal company activities in the fulfillment of the project goals
- Participating in project meetings and project site meetings, where applicable
- Post Sales Activity to include
- Investigating and resolving customer issues
- Managing warranty issues
- Coordinating returns, replacement, or repair of defective materials
- Other duties, as assigned
- Section III: Necessary Skills and Attributes:
- 3 years experience with consultative sales in the construction building materials industries (or closely related field)
- Previous lighting product sales experience, preferred
- Proven experience working with commercial business partners (Design trade, architects, contractors)
- Outstanding customer service skills
- Excellent verbal and written communication skills
- Strong time management, planning and organizational skills
- Ability to assess and prioritize (with flexibility to change course as needed)
- Excellent interpersonal, and collaborative skills
- Proven problem resolution and decision-making skills
- Professional demeanor and appearance
- Solid Microsoft Office skills (Word & Excel)
- Ability to learn products, solutions & processes quickly
- ERP experience helpful (P21)
- Ability to work well both independently, and in team settings
- Design degree, a plus
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
Work Location: One location