IT Manager

Summary:

The IT Manager for LightSpeed VT is responsible for the administration and configuration of Mac and Windows workstation clients, servers & LAN in a corporate headquarters environment.

Description of Duties:

• Provides server maintenance for Windows & Apple Servers while standing up new servers.
• Supports a hybrid physical and virtual server environment while maintaining corporate infrastructure, applications and services used by LightSpeed VT
• Manage and secure the wired and wireless network infrastructure from potential threats while monitoring daily use and optimizing network hardware for convergence and throughput.
• Perform periodic analysis for network & file sharing solutions in support of upgrade planning.
• Create & maintain best practices to protect networks and computer assets from threats
• Work with IT service providers and vendors to execute patches, upgrades and maintenance as required on hardware and software for both infrastructure servers and client workstations.
• Maintain IT processes and procedural documentation for IT services activities
• Maintain server room environment and monitoring equipment
• Create, change, and delete user accounts within various corporate systems per request
• Repair and recover from hardware or software failures as needed. Coordinate and communicate with impacted personnel
• Responsible for Backup and Recovery of data on all corporate servers/systems as needed
• Assist in driving continuous improvements in IT processes and technology offerings
• Assist in maintaining updating and developing procedures for recording IT asset inventory
• Maintain VOIP telephone system by configuring handsets, updating user extensions and setting up voice mail.
• Modify and enforce Group Policy objects for all User, System & Hardware accounts.
• Ability to work outside of normal business hours, occasionally with short notice
• Other duties as assigned

Knowledge, Skills & Abilities:

• Solid project management skills including the ability to evaluate project objectives and scope, analyze objectives for feasibility and gain business / IT understanding
• Self-starter with excellent organization, prioritization and time management skills and the ability to work independently in a fast-paced environment
• Experience providing end user hardware and software support, peripheral installation and maintenance
• Ability to recognize, secure and direct confidential and non-routine information to management
• Demonstrate a strong desire to learn and continue to increase your value to the company
• Excellent interpersonal, written and oral communication skills

Professional Experience / Qualifications:

• 5+ years of experience in network and systems administration supporting complex environments (Mac & PC systems)
• Experience building and maintaining IT infrastructure which consist of wired and wireless networks, firewalls servers, storage for Microsoft, Linux, and OSX operating systems.
• Must have strong networking skills with proven, in-depth experience of network protocols such as IMAP, SMTP, FTP, SSL, SSH while managing and configuring network equipment.
• Experience managing Microsoft infrastructure including Windows Server 2008/2012, Active Directory, Deployment Services, DNS, and DHCP.
• Experience with Apple Server, Open Directory profile manager for various OSX distributions.
• Familiarity with data storage virtualization including RAID, iSCSI, NFS & ZFS storage systems
• Scripting knowledge in PowerShell, Batch, Bash & VI Editor command lines.

Work Environment:

We operate in a professional office environment and routinely use standard office equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand; walk; sit; use hands/fingers to handle or feel; and reach with hands and arms.
• The employee will need the ability to regularly lift 50+ pounds. This includes carrying and moving server equipment as needed.
• The position will require the employee to occasionally climb a 6’ ladder.

Lightspeed VT is an Equal Opportunity Employer