What are the responsibilities and job description for the Ambassador position at Limestone Branch?
We are looking to hire an Ambassador to join our Limestone Branch team in Lebanon, KY. The Ambassador provides a fun, exciting, and engaging experience for visitors at the distillery. They conduct educational tours of the distillery and engage the visitor in the history, distilling process, and provenance of our brands. Ambassadors will also guide the visitor on a tasting experience at the distillery.
What will you do?
Visitor Engagement
- Engage with visitors in the Visitor Center regarding distillery history, company history, bourbon trail knowledge, Company brands and the competition.
- Greet visitors upon arrival.
- Assist with VIP and Marketing Events including off-site events as needed.
Distillery Knowledge:
- Represent the Company brands with passion and intellect.
- Understand the basics of the distilling process.
- Understand and speak to the overall market of bourbon and/or other spirits.
Communication:
- Conduct tours and tastings of the distillery to visitors with group sizes varying from 2 – 20 visitors.
- Explain the distilling process in a manner that visitors can understand and relate to.
Retail:
- Perform opening and closing duties including cleaning, stocking, and set-up throughout entire shift as needed.
- Cash out customers with retail purchases.
- Stock retail space consistently and throughout entire shift.
- Clean tasting area before and after tastings as well as set-up for each tasting.
- Assist with receiving, tagging, and merchandising products and the POS (point of sale).
- Understand and perform all tasks according to the corresponding SOP.
What do you need to bring to the table?
- High school degree required, college degree preferred.
- Previous hospitality/bourbon tourism experience a plus, but not mandatory.
- Outgoing, charismatic personality.
- Good communication skills, especially verbal.
- Desire to learn about whiskey and the process of making whiskey.
- Knowledge of spirits industry preferred, but not mandatory.
- Over 21 years of age.
- Weekend and holiday work.
- Extended time walking or standing, including extended hours on Fridays and Saturdays.
- Able to lift 50 pounds.
- Ability to work in all weather conditions.
What will we provide you with.
- Medical
- Dental
- Vision
- Short-term/long-term disability
- Life insurance
- 401(k) / 401(K) Matching
- PTO
Who are we?
MGP Ingredients is a leading supplier of premium distilled spirits and food ingredient solutions. Its Distilling Solutions segment provides bourbons, whiskeys, ryes, gins and vodkas to craft and multinational brands. MGP’s own Branded Spirits business is growing following the 2021 acquisition of Luxco, a top spirits producer, bottler, supplier, and importer. Ingredient Solutions delivers nutritional, functional wheat- and pea-based ingredients aligned with consumer trends. The company operates in locations across the Midwestern U.S., and overseas in Northern Ireland and Mexico.