Position Description
Position Title: Investigation Coordinator
Job Summary
The Investigative Coordinator streamlines operations and acts as a communication nexus between LCSO Criminal Investigations Division external partners, the prosecuting attorney’s office, and the public. The investigative coordinator
Principal Accountabilities
- Perform a wide variety of specialized and responsible duties independently in support of functions delegated to detective bureau personnel; perform duties to assist the business management with administrative detail as appropriate.
- Answer CID phone extension and answer questions from the public or direct phone calls/messages accordingly.
- Utilize multiple platforms to search for information to answer questions or direct calls accordingly.
- Create organizational systems and compile data into an easy to navigate format.
- Support members of CID by assisting with phone calls and information searches to include criminal history, property, firearms, and any existing reports.
- Conduct background verification processes for new applicants and submit findings to Human Resources.
- Manage social media accounts for the Lincoln County Sheriff’s Office including Facebook, Twitter, and other applicable applications.
- Work with Public Information Officer or Captain to draft social media content and obtain approval before posting.
- Review policies and note inconsistencies between policy, requirements, and procedures
- Administrative support to include coordination and recording of CID department purchase requests, facility services requests, set up calendar meetings and others as required.
- Prepare and maintain a variety of records, logs and files including information of a confidential nature; maintain confidentiality of information and records.
- Review cases filing documents for completeness and submission to the prosecuting attorney’s office.
- Conduct research as requested collates case data to facilitate operational decision making related to case assignment, submission, and prosecution.
- Monitors Key Performance Indicators (KPIs) to allocate resources using data – driven decision making.
- Coordinate with proper department to have supplies ordered – wall hangings, pamphlets, furniture.
- Performs work per specific instructions and general administrative directions.
Knowledge & Skills
- Modern office practices, procedures, and equipment.
- Record-keeping and report writing techniques.
- Correct English usage, grammar, spelling, punctuation, and vocabulary.
- District organization, operations, policies, and objectives.
- Oral and written communication skills.
- Applicable sections of Missouri Administrative Regulations and other applicable laws.
- Interpersonal skills using tact, patience, and courtesy.
- Telephone techniques and etiquette.
- Operate a variety of office equipment such as a computer, fax machine, calculator, copier, and other machines as required.
Experience & Education
- High school diploma or G.E. D. Certificate and one year of administrative experience involving the use of word processing and record keeping.
- Possess a valid driver’s license.
- Knowledge and proficiency in Microsoft (office & business) applications.
- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Google , and other social media platforms.
Physical Requirements/Working Environment
- Work is performed while standing, sitting and/or walking.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the use of hands for simple grasping and fine manipulations.
- Requires bending, squatting, crawling, climbing, reaching.
- Requires the ability to lift, carry, push, or pull light weights, up to 30 pounds
Travel
Travel requirements will vary with the assignment.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
"Lincoln County Sheriff's Office provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."
Job Type: Full-time
Pay: $29,612.50 - $33,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
Ability to commute/relocate:
- Troy, MO 63379: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location