What are the responsibilities and job description for the Director, Group Benefits Account Management - West Region position at Lincoln Financial Group?
Alternate Locations: US West; US Midwest; Work from Home
Work Arrangement: Work from Home
Relocation assistance: : is not available for this opportunity.
Pay Range: $108,100 - $155,000
Bonus Potential:
Requisition #: 70703
The Role at a Glance
We are excited to bring on a Director for Account Management to join our Group Protection Distribution Team supporting Workplace Solutions in the Western region (working from home; however, located within the region).
Background Details
On the Group Protection Distribution Team, you will provide leadership, coaching and development to your team of Account Managers within the prospective territories to ensure results for their areas over oversight.
As a Director of Account Management for Group Benefits, you will be responsible for ensuring a positive customer service experience for our clients within your territory. You will provide oversight on renewals, retention and sales management to drive new business and persistency for inforce business. You will assist in the development and execution across regions for achievement of sales goals and market plans that influence profitability and persistency. You will build and foster effective relationships, internally/externally, to influence retention and sales. If this sounds like a role for you, please read on!
What you'll be doing
You will lead a dynamic team in an environment that is constantly changing. Provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent. You will direct and evaluate individual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned areas of responsibility.
You will identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department.
You will attend broker/client meetings as needed to represent account management. In addition, direct analysis to identify trends, summarizing findings and providing quarterly reports on team performance metrics to management
You will establish and maintain a collaborative relationship with key internal stakeholders across the functional areas while acting as a resource for team members on more complex assignments/projects to improve the broker/customer experience.
You will partner closely with sales to identify segmentation needs, assignments, and goals within different marketplace territories and to develop plans to achieve. You will effectively collaborate with leaders to define expectations and communicate with their teams on the execution of sales plans.
What were looking for
Must-have experience (Required):
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Leadership experience
Experience working with clients/brokers
Account management and/or distribution experience (sales/account management, etc.)
Travel Requirements
- Up to 50%
#LI-REMOTE
Whats it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Whats in it for YOU:
A clearly defined career framework to help you successfully manage your career
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region financial counseling, health coaching and employee assistance program
Tuition assistance program
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Effective productivity/technology tools and training
Work Arrangement
Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.
Lincoln will evaluate the following when setting the successful candidate's wage rate:
Prior work or industry experience.
Education level to the extent education is relevant to the position.
Unique skills
About The Company
Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.
Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.
Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweeks Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.
Lincoln is committed to creating a diverse and inclusive ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region , Twitter ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region , LinkedIn ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region , and Instagram ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region . Sign up for email alerts at [ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [ Email address blocked ] - Click here to apply to Director, Group Benefits Account Management - West Region if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling
This Employer Participates in E-Verify. See the E-Verify ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region) notices.
Este Empleador Participa en E-Verify. Ver el E-Verify ([ Link removed ] - Click here to apply to Director, Group Benefits Account Management - West Region avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.
Recommended Skills
- Account Management
- Customer Experience
- Customer Service
- Employee Assistance Programs
- Finance
- Fundraising
Salary : $108,100 - $155,000