BDC Administrator

Lithia of Missoula Montana is hiring a Business Development Center Administrator! If you are looking to start your career with a growing Fortune 500 company, this is the role for you! We are looking for a high-performance individual to help with of dealership activities. Apply today!

$18/hr plus Bonus!

Responsibilities:

· Gather accurate customer information to create a database for continual follow-up and retention.

· Utilize computer skills within our department to increase appointments, sales, and customer retention.

· Utilize phone skills to set solid appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers.

· Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have.

Qualifications:

· 18 years or older

· Possess an acceptable driving record and valid driver’s license in the state of residence

· Previous customer service experience

Previous experience in call centers is urged to apply today!

18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Missoula, MT 59804: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Phone etiquette: 1 year (Required)

Work Location: In person