What are the responsibilities and job description for the Shift Leader position at Little Chick?
Are you ready for big flavor, big food and big fun? Big Chicken is not just a restaurant; it’s an experience. With Shaquille O’Neal’s larger-than-life personality setting the stage, we serve up more than just food. We serve moments, memories, and mouth-watering dishes that keep our customers coming back for more. We fuse home-cooked childhood favorites with today’s trending flavors! From crispy chicken sandwiches and tenders to Cheez-It crusted mac n’ cheese and hand-crafted ice cream shakes, our menu tells a story all while offering guests an inside look into the life and personality of Shaq.
Benefits
Benefits
- Great Pay
- Flexible Scheduling
- Big Fun Culture
- Meal Discount
- Career Opportunities
Description
We're on the hunt for a Shift Leader who can keep our team motivated, our operations smooth, and our guests happy! This position plays a major role in a guest's lunch, dinner and/or bar experience. Shift Leaders oversee the seamless operation of the restaurant during shifts, including the kitchen and team members. They train, coach, and inspire team members, fostering an environment of continuous improvement and enthusiasm.
Responsibilities
- Lead the charge in delivering exceptional guest service, setting a high standard for team members to follow.
- Embrace the team spirit, supporting your crew in providing prompt service and a welcoming atmosphere.
- Greet guests with a smile and ensure they feel welcome in our larger-than-life atmosphere.
- Ensure team members keep areas cleaned and stocked to Big Chicken's standards at all times, from kitchen to gaming zones!
- Manage and resolve customer queries and issues, ensuring each guest leaves with a positive experience.
- Enforce health and safety protocols to maintain a clean and safe environment for all.
- Conduct inventory management, ensuring supplies are well-stocked and waste is minimized.
- Handle cash management responsibilities with integrity and accuracy.
- Collaborate with the management team to drive sales, control costs, and meet the financial objectives of the restaurant.
- Act as a brand ambassador, embodying the Big Chicken spirit and spreading positivity both within the team and with guests.
- Schedule Team Member shifts
- Perform other duties as directed.
Minimum Qualifications
- Must be 18 and have hospitality in your heart!
- A can-do attitude that’s all about big smiles and a willingness to go the extra mile.
Ready to Join?
Our team is the heartbeat of our operation, and we pride ourselves on creating an environment where you can flourish both personally and professionally. If you’ve got an appetite for success and a passion for leadership, we want you! Apply now and show us how you can bring your A-game to Big Chicken!
Our team is the heartbeat of our operation, and we pride ourselves on creating an environment where you can flourish both personally and professionally. If you’ve got an appetite for success and a passion for leadership, we want you! Apply now and show us how you can bring your A-game to Big Chicken!
Salary : $16
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