What are the responsibilities and job description for the A/R Supervisor position at Little River Medical Center, Inc.?
A/R Supervisor
POSITION SUMMARY
The Accounts Receivable Supervisor is responsible for managing the day-to-day activities of the Accounts Receivable Team which includes oversight of payment posting, correcting denied claims, follow-up on aged claims, and patient collection efforts. The A/R Supervisor also works closely with the Front Desk supervisor on any issues with the patient collection process up front. This will be a hybrid position. Most aspects of the position will be performed remotely while some tasks will require an on-site presence from time to time.
WHY LRMC:
Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited to:
- Supervise and coordinate all aspects of the A/R Process to include payment posting, correcting denied claims, follow-up on aged claims, and patient collection efforts.
- Works closely with the Front Desk supervisor on any issues with the patient collection process up front.
- Trains staff as needed.
- Works closely with other team supervisors to coordinate efforts as needed.
- Coordinates and performs all Billing Projects as assigned and as needed to make corrections or seek higher reimbursements.
- Communicates any issues with reimbursement patterns to the Revenue Cycle Manager as needed.
- Fills in for staff as needed.
- Works with the accounting department regularly to ensure proper balancing and ledger entries.
- Cooperates with and assists with all internal and external audits as needed.
- Performs daily department balancing.
- Monitor and correct all errors and unposted payments reported from Accounting or the Revenue Cycle Manager.
- Acts as a point of contact for questions from the billing staff or other departments in the absence of the Revenue Cycle Manager.
- Assists in monitoring AR and aging metrics monthly.
- Perform month end closing process and coordinate closing efforts with other team supervisors.
- Attend monthly payer meetings as needed.
- Submit payer concerns to the Quality Department before monthly payer meetings.
- Assist with patient concerns from the Patient Concerns Team as needed.
- Strive to meet Billing Metrics and End of month goals within the A/R process.
- Ability and desire to work towards department goals to obtain the highest level of performance for the department.
SUPERVISORY RESPONSIBILITIES
Billing Specialist I, Payment Specialists, and Patient Financial Specialist
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- High School diploma required.
- At least three years of healthcare billing experience is required. FQHC experience a preference.
- At least 1-year previous supervisory experience preferred.
- Extensive knowledge of medical terminology required.
- Healthcare certification from AHIMA or AAPC preferred.
LRMC offers benefits such as:
- Medical, Vision & Dental insurance.
- Employer matched 403B Retirement Plan.
- Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
- Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan.
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