What are the responsibilities and job description for the Onsite service technician position at LivaNova?
Join us today and make a difference in people's lives!
ivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world.
Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.
The company is listed on the NASDAQ stock exchange under the ticker symbol " LIVN ." LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.
The Cardiopulmonary Business Unit has a unique portfolio of leading cardiopulmonary products that are used to treat millions of patients worldwide.
Through a complete range of cardiopulmonary equipment and disposables led by the world's #1 heart-lung machine, LivaNova has been offering customer-centric integrated perfusion solutions for decades.
We are taking the next step in our commitment to innovation and development of perfusion practice with the launch of the completely redesigned Essenz Perfusion system.
The Essenz Perfusion System is built on a 50-year legacy of trusted partnerships with perfusionists. It is designed to meet evolving standards of safety and reliability to deliver lifesaving care to patients.
POSITION SUMMARY :
Responsible for the Service Depot repair and reconditioning for all LivaNova equipment and providing technical support to other areas of the business.
ESSENTIAL FUNCTIONS :
Responsible for performing processes required to release returned product to finished goods for resale, including but not limited to :
Disinfection and cleaning of equipment per procedure
Moderately complex repair and testing per procedure
Generation of required documentation
Packaging and labeling per procedure
Responsible for performing preventive maintenance, repairs and updates on department test equipment per procedure.
Accountable for department Inventory; accuracy, stocking, shipping and receiving.
Responsible for providing technical support and / or training to team members of Depot and Field Service, Marketing, Quality, R&D, Sales, Shipping and Receiving as needed.
Responsible for identifying opportunities for process improvements relating to the Service Depot activities.
Is seen as subject matter expert with regards to :
Basic electronics and mechanics
Product functionality, performance and testing
Software loading and updating
Technical troubleshooting
Calibrated equipment functionality and use with LivaNova equipment
May lead cross-functional meetings relating to service and technical issues.
May author and / or edit quality-controlled documents and procedures.
May develop department KPI trending methods and / or maintain.
Responsible and accountable for all assigned company issued assets including but not limited to badges, computers and related hardware, keys, thumb drives.
Required to complete timely and accurate paperwork, electronic documentation, and administrative tasks.
Maintains an action plan of personal development and training through goals and objectives to improve job skills and overall industry and product knowledge.
Knowledge, Skills, and Abilities
Strong, demonstrated electro-mechanical expertise and technical knowledge on products and internal processes.
Proficient with Microsoft Outlook, Word, PowerPoint and Excel.
Expert level ability to identify and solve equipment problems quickly and accurately.
Demonstrated self-starter with the ability to proactively plan, schedule and develop own work with minimal guidance or supervision.
Must be capable of receiving and developing work direction from supervisory and management personnel.
Ability to work effectively with a wide variety of company personnel and customers.
Working Conditions :
Stand - walk 50% / Sit 50%
Warehouse 50% / Office-Service Depot area 50%
Lift 0-50 lbs
Grip, grasp, push, pull, kneel, stoop, bend, twist, reach above the shoulders
Repetitive computer use
Oral and written comprehension
Communication Skills
Mathematical reasoning
Blood borne pathogen exposure
Cleaning, scraping, scrubbing
Forklift and pallet jack use
Education :
Knowledge necessary to perform at this level is generally acquired through an Associates Degree or equivalent technical certificate program or equivalent experience.
Experience :
Around 5-6 years relevant technical repair and maintenance experience.
What We Offer :
A reasonable estimate of the hourly rate for this position is $27-30 / hr. depending on experience
Discretionary annual bonus included
Shift : Monday-Thursday 6 : 00AM-4 : 30PM(Occasional OT expected)
Fulfillment from doing Work that matters, at a place we want to be
Part of a global company that celebrates diversity, equity, and inclusion
Health benefits - Medical, Dental, Vision
Personal and Vacation Time
Retirement & Savings Plan (401K)
Employee Stock Purchase Plan
Training & Education Assistance
Bonus Referral Program
Service Awards
Employee Recognition Program
Flexible Work Schedules
Our commitment to Diversity & Inclusion :
LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.
Our selection process is driven by the key demands / requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability / handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.
Notice to third party agencies :
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee.
In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Beware of Job Scams :
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees.
The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information.
LivaNova will never ask for fees prior / during / after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment.
If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for "See Open Jobs" on https : / / www.
Last updated : 2024-06-27
Salary : $27 - $30
