Director of Cage - Maryland

Live! Casino & Hotel
Hanover, MD Full Time
POSTED ON 7/10/2024 CLOSED ON 8/8/2024

What are the responsibilities and job description for the Director of Cage - Maryland position at Live! Casino & Hotel?

Overview

Why We Need Your Talents:

The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas.

Responsibilities

Where You'll Make an Impact:

  • Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service.
  • Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs.
  • Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements.
  • Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations.
  • Develops and manages both operational and capital budgets for each functional area.
  • Adapt operations to accommodate new regulatory and marketing program changes.
  • Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes.
  • Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers.
  • Develop and monitor effective cash management.
  • Ensuring that all state and federal guidelines for casino banking are being followed.
  • Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities
  • Other duties as assigned.

Qualifications

Skills to Help You Succeed:

  • Broad variety of tasks and deadlines requires an irregular work schedule.
  • Experience with Aristocrat Oasis Slot System, Newave, and ABACUS cage software preferred.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
  • Ability to perform assigned duties under frequent time pressures in an interruptive environment.
  • Ability to solve complex problems.

Must-Haves

  • Seven (7) to ten (10) years of leadership experience in casino cage operations.
  • A four (4)-year degree in related field or equivalent work experience.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Sitting, standing, walking

What We Offer

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available. 
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more!

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency !
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
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