What are the responsibilities and job description for the Surgical Scheduler position at LM Prasad MD SC?
About us
Our busy surgical office is seeking a surgical scheduler. Our practice has three colorectal surgeons and 10 employees. The candidate will join our two existing schedulers and will be responsible for scheduling surgical procedures.
```Duties```
We are seeking a skilled Scheduler to join our team. As a Scheduler, you will play a crucial role in ensuring the smooth and efficient operation of our office. Your primary responsibility will be scheduling surgical procedures for our patients and provide exceptional customer service. Prior knowledge of scheduling procedures is preferred, but comprehensive training will be provided if no prior knowledge. The candidate will be supervised until they can work independently.
Excellent oppurtunity to gain new skills, if no prior experience.
Responsibilities:
- Schedule and confirm patient surgery using software like EPIC or Health Nautica
- Provide pre-operative instructions to patients
- Work with insurance companies to get pre-authorization if required
- Answer phone call's from patients regarding their procedure
- Coordinate with medical receptionists and other staff members to ensure accurate and timely scheduling
- Maintain patient records and update medical records systems as needed
- Provide excellent customer service to patients, addressing any questions or concerns they may have
- Collaborate with healthcare providers to optimize appointment availability and minimize wait times
- Assist with other administrative tasks as assigned
```Skills```
To excel in this role, you should possess the following skills:
- Prior experience and knowledge of scheduling procedures is preferred
- Proficiency in using medical scheduling software.
- Excellent organizational skills and attention to detail
- Exceptional customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in medical administrative support or medical receptionist roles is preferred
- Bilingual (English/Polish) preferred, but not necessary
If you are a highly organized individual with a passion for providing exceptional patient service, we would love to hear from you. Join our team as a Scheduler and contribute to our mission of delivering high-quality healthcare services.
Please note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role. The successful candidate may be asked to perform additional duties as needed.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Colorectal Surgery
- Surgery
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $21
