What are the responsibilities and job description for the Receptionist position at loanDepot?
Position Summary:
loanDepot's Irvine receptionist will be tasked with proving excellent customer service and representing loanDepot by maintaining a positive and professional attitude towards visitors, clients, and employees.
Responsibilities:
- Sit onsite at our Irvine office, located at 6561 Irvine Center Drive Irvine, CA 92618
- Greets visitors, job candidates, and borrowers and connects them to the appropriate person on-site
- Answer phone calls and direct those individuals to the appropriate person(s) or department
- Receives, logs, sorts, and delivers all FedEx, UPS, and Post Office packages and mail as soon as they arrive
- Orders routine consumable supplies for all the break and stock rooms.
- Receives, sorts, and stocks everything ordered as it arrives and straightens out each room while stocking
- Assists with events by scheduling conference rooms, setting up and cleaning up before and after each event, which may include Friday Breakfast Bar, monthly Award Winner Wednesday Luncheon, quarterly Sales Rallies, and Recruiting events
- Maintains all conference rooms, visitor offices, and cubes by making sure they are clean, straightened out, and stocked with all the basic equipment and supplies so they are ready for use
- Acts as the on-site liaison for all vendors arriving and leaving for minor services such as shredding, plant maintenance, coffee and copier machines maintenance, and any others checking in and out with the receptionist.
- Maintains records of employee parking permits and access cards
Requirements:
- Demonstrates knowledge of customer service best practices, and preferably standard receptionist skills of friendliness, phone calls answering and routing, conference rooms scheduling, etc.
- Knowledge or at least a strong familiarity with mail services that include receiving, logging, sorting, and delivering mail from standard carriers such as FedEx, UPS, and the Post Office
- Effective organizational and time management skills
- Strong verbal and interpersonal communication skills
- Experience in the Mortgage industry preferred
- High School Degree or equivalent preferred and a minimum of one (1) year experience working in a similar field
Why work for #teamloanDepot:
- Compensation package based on experience and skill set
- An inclusive, diverse, and collaborative culture where people from all backgrounds can thrive
- Work with other passionate, purposeful, and customer-centric people
- Extensive internal growth and professional development opportunities including tuition reimbursement
- Comprehensive benefits package including Medical/Dental/Vision
- Wellness program to support both mental and physical health
- Generous paid time off for both exempt and non-exempt positions
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the homeownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second-largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $16.35 and $24.52/hr. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $16 - $25