What are the responsibilities and job description for the Front Desk Associate position at Lokre Real Estate?
bantr transforms the rigid and isolating housing model of yesterday into a flexible community-driven experience for today. Our mission is to create living environments that inspire people to progress holistically in their lives. Our thoughtfully engineered rooms are expertly furnished with everything you to stay for a night or move in, whether alone, with family, or with friends. Shared spaces including lounge areas, co-working facility with private offices and a conference room, fitness studio with Peloton bikes, a chef's kitchens, laundry room that doubles as an arcade, outdoor area with putting green are each designed to create tangible value for our tenants and create a lively environment within the building. We also run complimentary events for our guests and tenants based on their interests like cooking classes and monthly happy hours.
Check us out on our website at https://www.bantrrothschild.com/ and our parent company, which you would be a part of: http://lokre.com/
The right candidate will truly have the ability to grow with our company and learn from our leadership team. If you love people and want to be part of an innovative concept and impact-driven organization, we'd love to have you join our team!
We are looking for someone with weekend availability (not every weekend)
Hourly Position---Wage range $15-$18 based on prior experience.
Hotel Front Desk Job Responsibilities:
- Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Morning shift
- Nights as needed
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
Salary : $15 - $18
