Chief Purveyor // Store Manager

Lolli & Pops
Newark, DE Full Time
POSTED ON 7/13/2020 CLOSED ON 8/10/2020

Job Posting for Chief Purveyor // Store Manager at Lolli & Pops

Job Details

Job Location:    Christiana Mall - Newark, DE
Position Type:    Full Time
Salary Range:    Undisclosed
Job Category:    Retail

Description

We are seeking inspiring and results-driven candidates for the role Chief Purveyor. Chief Purveyors lead and manage our stores and are at the heart of our team at Lolli & Pops. They are passionate go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. They are visionaries who help us create a compelling and ever-changing store experience that makes Lolli & Pops the preferred destination for our community's candy needs.

Specifically, Chief Purveyors essential responsibilities include, but are not limited to, the following:

  • Drive store-level financial and operational results by consistently monitoring the store’s key performance indicator (KPI) targets and taking appropriate action to achieve store targets
  • Hire, train, develop and motivate team members. Ensure effective succession planning by identifying and developing future leaders with an interest and potential to grow.
  • Lead excellent customer service through in-the-moment coaching, role modeling, and utilizing customer feedback to reinforce and improve the quality of service.
  • Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example
  • Manage inventory, including ordering, receiving, stocking and conducting inventory counts
  • Maintain visual and merchandising standards and ensure store cleanliness
  • Protect store assets, facilities, and team members by ensuring all team members’ adherence to operational guidelines and standards, compliance with all safety and security policies, the proper functioning and maintenance of store equipment, and performance of all financial transactions according to the Cash Handling Policy.
  • Maintain current and accurate business, legal, and personnel records and store resource materials by actions such as performing daily and weekly payroll and labor responsibilities, reviewing and maintaining all timekeeping records, and ensuring company communications are cascaded as appropriate to all store team members.
  • Develop marketing opportunities; partner with mall management on marketing and promotional events and programs
  • Be a champion of Lolli & Pops inside and outside of the store.

Qualifications


While there is no single recipe for an excellent chief purveyor, the following are qualities and experiences we recognize as contributing to the success of our best managers:

  •  Exceptional leadership and interpersonal skills – you are energized by working with people; both guests and your team.
  •  A bias towards action – you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done.
  • The desire to coach and mentor – you see potential in your team and enjoy growing that potential.
  •  An eye for detail -- you know that the little things – be it cleanliness, the extra touch, or a few decimals – can make all the difference.
  •  The desire to problem solve – you like finding problems and fixing them.
  • The ability to multitask – you can prioritize and execute at many different tasks each day.
  • The desire to learn – you recognize that everyone can always learn if they set their minds to it.
  •  A positive attitude and fun-loving spirit – you are an optimist who freely embraces your inner child and enjoys having fun while you work.
  • 5 years plus proven, results-driven retail store manager experience is required at a national retailer.
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