What are the responsibilities and job description for the Operations Clerk position at Lone Star Overnight?
LSO is now hiring an Operations Clerk!
LSO is a $100M parcel network delivery company experiencing significant growth with both e-commerce and B2B customers. We are seeking customer service-oriented candidates with strong administrative and computer skills. The Operations Clerk will perform various duties related to receipt, shipment, storage, and distribution of products, dispatch, answering customer calls, filing, data entry, and maintaining spreadsheets.
Responsibilities and Duties:
- Assign, track, and clear package information to maintain high customer satisfaction.
- May help receive shipments and correctly store products and items that will be kept in the warehouse or prepare and separate products and items for pick-up that will be sent back out, handling both packages as well as palatalized bundles.
- Accurately compile data and report on productivity.
- Follow up and report missing POD?S.
- Enter and locate missing air bill information.
- Oversee problem packages for deliveries.
- Assist with answering phones.
- Assist with other data entry tasks.
- Maintain warehouse as a safe and clean facility.
- Process miscellaneous projects and tasks as prescribed by the Service Center Manager.
- Other duties as assigned.
What we offer:
- Medical, Dental, Vision, Short-Term and Long-Term Disability, 401k
- Paid Holidays and Paid Time Off
- Full onboard training
- Long-term career opportunities and growth potential
Criminal background check and drug screen will be conducted. LSO is an EOE and drug-free employer.
Qualifications:
- High school diploma or equivalent is required.
- Relevant experience in an operations or warehouse setting is preferred.
- Must have a professional demeanor and excellent communication skills.
- Must be able to work independently and exhibit excellent organizational skills.
- Minimum typing speed of 40 wpm.
- Must be able to work in a non-climate-controlled warehouse facility as needed.
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