As a Technical Implementation Specialist, you will lead professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
Provisioning new customer instances of LW software applications
Hosting setup including access and credentialing new customer users
Data transfers, exports and migrations
System integrations to third party APIs and software applications
Occasional technical troubleshooting alongside implementation teams and clients
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