Service technician

Job Title : Service Tech / CDL Driver

FLSA Status : Non-Exempt

Department : Loram Technologies

Reports to : Assistant Manager, Field Services LTI

GENERAL DESCRIPTION / PURPOSE :

The Service Tech / CDL Driver, a field based position, is responsible for driving a variety of vehicles for the transport of Company equipment.

The primary focus is to plan and execute a safe and efficient Bulk fill cycle for both GF and TOR units on various Friction Management customers.

The primary responsibilities include truck maintenance, Department of Transportation (DOT) compliance (including accurate logbooks) and assisting in the service and maintenance of Railroad rail lubrication (Wayside and Hi-Rail) equipment based on the customers’ requirements Plan and execute a safe and efficient Bulk fill cycle for both GF and TOR units on various Friction Management customers.

New Hire Training Incentive : $1000 at 90 days & $1500 at 6 months (dependent on job performance)

ESSENTIAL JOB FUNCTIONS :

Operational Excellence and Maintenance

• Maintain a well-running truck and trailer while in possession and after trips, including servicing as needed
• Ensure equipment is properly loaded, weight distributed, secured, and protected for transportation
• Drive and / or operate the vehicle to and from the jobsite in a safe and responsible manner

Planning :

• Monthly fill plan in coordination with Assistant Manager / FM Planner
• Determine units that require filling based on :
• Previous fill dates and App / Remote monitoring reports / Bulk Fill Report
• Anticipated material usage based on axle / setting spreadsheet
• Determine the amount of required material and communicate requirements with Assistant Manager / planner. Essentially provide a request of what you need by when and where
• Anticipate time and desired location of delivery
• Driver shall take in account lead-time for material availability and anticipate time at desired location. For example : If a driver is going to be at a location in 30 days, know how long it will take for the warehouse to get the material to location
• Driver shall plan and communicate time off with manager. Driver shall take into consideration of scheduling of routes based on any desired and planned time off

Compliance

• Perform DOT inspections per regulations
• Maintain an accurate and up-to-date DOT logbook per regulations
• Secure required special permits as needed

Functional / Technical Skills

• Service top of rail and gauge face lubricator units to specified guidelines
• Perform lubrication service program for railroad customers
• Uses logic and methods to solve problems to find effective solutions
• Understand and adhere to general railroad and Loram operating rules

Managing and Measuring Work

• Manage inventory held on maintenance vehicle through company processes
• Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives
• Able to work independently

Written Communication

Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes

Verbal Communications

Maintain communication with Manager and FM Service Technicians to ensure on time material deliveries, timely completion FM service work;

both scheduled and unscheduled.

REQUIRED QUALIFICATIONS :

Education : High School Diploma / Equivalent

Experience : 1 Years Understand Loram Maintenance of Way equipment’s role in highly demanding customer service environment.

1 Years Demonstrated ability to effectively communicate verbally and in writing. 1 Years Demonstrated technical skills such as mechanical, electrical, hydraulic and machine operations.

1 Years Ability to manage 24-hour operations, and ability to focus on machine maintenance to maximize performance and ensure safe working environment for railroad and Loram personnel.

1 Years Demonstrated ability to learn best practices, continuously improve maintenance processes and passion for teaching others.

Licenses / Certifications : All Railroad Specific Certifications to operate on track, and Loram Operating Rules Certification.

Currently holds a CDL Driver’s License and DOT Medical Card

PREFERRED QUALIFICATIONS :

Education : Associate Degree with Technical Certification

WORKING CONDITIONS :

This position is a Safety Sensitive role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Up to 100% travel, including international, using any method of transportation.
• Ability to lift and / or move up to 50 pounds.
• Ability to apply high levels of cognitive, analytical, retention and reasoning.
• Excellent communication skills used within any social context.
• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
• Can see up close, distances, colors and has use of peripheral vision and depth perception. Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

Rev : Dec 2023

LI-RL1

LI-REMOTE

Last updated : 2024-10-01

Salary : $1,000