Trust Advisor

As a member of the Client Services Department, this position provides support to the Trustees and Clients of Loring, Wolcott & Coolidge Trust, LLC. It involves the handling of multiple Client and Trustee needs with minimal supervision, making it necessary to adapt to various personalities and working styles. The Trust Advisor performs a wide range of complex trust administration functions requiring a vast knowledge of trusts, estate planning, investments and tax laws while maintaining a high level of client contact. Inherent in this role is the need to regularly meet new challenges with an open mind, be solutions-oriented, and provide optimistic responses. The nature of this position results in significant exposure to trusts, estate planning and investment portfolio management activity. Integrity, discretion, and respect for confidential information are absolutely essential.

Responsibilities

• Research and review probate, fiduciary, income, retirement plan and estate planning issues and law and apply them effectively to individual client circumstances
• Review and interpret past and existing trust instruments on a regular basis.
• Provide thought leadership to improve processes and training as needed to other members of the team.
• Administer new and existing accounts, including all aspects of the account opening process, account distributions, terminations, death, gift and GST administration and gift tax return preparation.
• Manage and oversee projects or tasks as identified by the COO and in conjunction with Trustees, and other team members.
• Work with Client Services to ensure a consistent and comprehensive approach, following standard office policies and procedures.
• Work with team on resolving procedural and administrative issues as they pertain to accounts.
• Be an active member of the Trust Administration Committee.
• Review current office policies for the purpose of improving processes and efficiencies.
• Support, work closely with, and provide backup to other Trustees during periods when other Trust Advisors are away from the office.
• Effectively manage multiple on-going projects, coordinate processes and successfully prioritize multiple tasks with good judgment.
• Develop and maintain a high level of proficiency using a variety of technological resources and database applications.
• Work effectively with multiple office departments following established procedures, ensuring high quality completion of client and trustee requests.

Qualifications

• 7 years of previous trust administration experience
• J.D. and/or LL.M preferred
• High level or in-depth computer competencies: MS Excel and Word, Accounting/Portfolio Management Systems (Sungard’s AddVantage, CRD, Thompson One, Baseline, Bloomberg, etc.)

The successful candidate will have the following skills:

• Demonstrated success in a personal client service environment
• Ability to handle complex, sensitive and confidential material with good judgment, maturity and an optimistic outlook, even in high stress situations
• Can take initiative, work with limited direction, complete loosely-defined tasks, and find ways to leverage time of Trustees and Senior Management and add value to the company
• Willingness to learn new areas of job responsibilities
• Consistent and strong follow-up skills with a strong attention to detail
• Excellent verbal, written, analytical and editing skills
• Must be able to learn new concepts and computer applications within a complex and demanding environment
• Must be willing and able to “own” the process and take responsibility for meeting challenging deadlines
• Have both a strong work ethic and a sense of “getting it right”
• Have a “can do” attitude and be willing to do whatever it takes, consistent with the expectations for everyone else in the office

Reporting

The Trust Advisor will report to the Manager of Trust and Estate Administration.

This position is exempt and is required to be in the office Monday through Friday. It may necessitate flexibility in hours, from time to time, with little or no advance notice. The Trust Advisor position is eligible to participate in the Remote Workplace Program.

COVID-19 considerations: This position is currently 100% remote due to the pandemic. Remote work and in-office work requirements are subject to change and are evaluated as part of the firm’s return to work plan.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Notice to Employment Agencies:
Employment agencies are an important component to our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms directly to employees or hiring managers at Loring, Wolcott & Coolidge Trust in any form without a signed Employment Agency Agreement on file and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means.