Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.
The Los Angeles Memorial Coliseum is dedicated individuals who are committed to learning about and delivering the needs of a world-class sporting and entertainment venue. Individuals who will excel in these positions will be responsible to handle day-to-day operational tasks while creating a positive environment for our patrons and staff.
As the home for USC Trojans football since 1923, the Coliseum also plays host to concerts, international soccer matches, food festivals, and numerous other events. The Coliseum just completed a $315 million-dollar renovation that has ushered in a new era of service as we continue to strive to be “The Greatest Stadium in the World.”
We are seeking to build a pool of candidates for future Coliseum Resource Employee – Facility and Event Operations Staff to join our rapidly growing team.
The Opportunity:
The Coliseum Resource Employee – Facility and Event Operations Staff position serves as facility operations representative for pre/during/and post events as necessary. You will organize and orchestrate flow of warehouse and related equipment inventory, and assist with facility and event projects. You will also assist with the execution of large scale and smaller facility events including athletic competitions, concerts, and community events and demonstrate first class customer service.
The Accountabilities:
- Assist with the execution of wide range of facility events including athletic competitions, concerts, and community events through event set-up and tear-down.
- Responsible for inventory and disbursement facility/event needs such as lighting, barricades, tables and chairs, and other event materials
- Operate heavy equipment such as forklifts and scissor-lifts for event prep, shipping and receiving of materials, and building maintenance.
- Training and development in areas of crowd management, public safety, and customer service.
- Responsible for maintaining clear and precise reports on events activities, tracking event assets, event packets, equipment check out.
- Help with event-related activities including signage activation, event space preparation, custodial/concessions coordination, various other activities.
- Coordination and participation in quality control efforts to ensure the stadium is set for events and maintain recognition as a “world class” venue.
- Perform all other duties assigned including assisting with stadium preventative maintenance, assistance with facility projects including minor custodial, painting, mechanical, plumbing, HVAC, and electrical work.
The Qualifiers:
- Minimum education and Experience: High School diploma or 1 year of industry relevant experience or bachelor’s degree in Sports Management, Event Management, or other related fields and a year of industry relevant experience.
- Minimum expertise:
- Understanding and working knowledge of large venue, facility, or public assembly building operations and maintenance
- Experience in the setup, execution, and teardown of events is preferred.
- Interested in gaining a working knowledge of large venue, facility, or public assembly building operations and maintenance. Willing and able to do manual labor when needed.
- Familiarity with Microsoft Office applications (Word, Excel, Publisher).
- Experience in working in a fast-paced environment and remaining customer service oriented and professional.
- Superior oral communication and writing skills.
- Bilingual preferred (English/Spanish)
- Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website
Addition Information:
- Schedule will include nights and weekends as dictated by events held in the facilities
- Ability to operate heavy machinery, mechanical equipment and utility carts preferred
- Ability to lift at least 50lbs is preferred.
- Term: 1000 hours - Course credit can be granted if currently enrolled at an accredited university
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
• High School diploma or equivalent combined experience. • Prior sales and customer service experience; ticketing sales is preferred. • Strong interpersonal and communication skills. • Basic computer knowledge. • Ability to work independently, prioritize and meet strict deadlines.