House Manager

Family with main residence in Pacific Heights of San Francisco, California is seeking an experienced, professional, organized and detail oriented full-time house manager to manage 7,000 square foot residence. The schedule is generally on Monday – Friday at 9:00am - 5:00pm. Some flexibility is required to work occasional evenings, weekends, and holidays when family has events, residence needs to be prepared for family's arrival, meetings are scheduled with domestic staff and/or principals, etc. Extreme flexibility with scheduling is required for the position. House manager is responsible for overseeing the general operation of the residence, hiring and managing domestic staff in an environment where everyone is given clear expectations and loves coming to work daily, collaborative to work directly with family office and domestic staff on a daily basis, comfortable working around young children, assertive, proactive, resourceful, self starter, organized, service focused, kind, professional, respectful, capable of maintaining discretion (confidentiality agreement is required), and willing to work in an extremely hands on position. Family is open to local candidates and domestic relocations. Start date is flexible for the right candidate.

RESPONSIBILITIES:

• Daily walk through of residence to ensure that all systems are functioning properly

• Management responsibilities for 7,000 square foot residence

• Create and maintain comprehensive household manuals setting priorities for tasks on daily, weekly, monthly, quarterly, and annual basis

• Maintain file systems including those for household operations, warranty manuals, household equipment, invitations, entertainment logs, etc.

• Maintain contacts lists that include vendors, contractors, businesses, etc.

• Hire and manage domestic staff and supervise the quality of their performance

• Oversee household projects

• Provide hospitality and attend to guests and family’s needs when visiting

• Coordinate staff schedules to ensure adequate coverage at all times based on principals' needs (private chef, housekeeper, nannies, baby nurse, etc.)

• Assist domestic staff with projects when necessary (e.g., creating a collaborative/team environment)

• Ensure pantry and refrigerator are properly stocked in accordance with the principals' and children's travel and entertaining schedules

• Manage household schedules and calendars

• Event planning, organizing, coordination, and flawless execution day of event

• Schedule home maintenance, routine service appointments, and repair work along with supervising projects and completion

• Handle household bills and administrative duties (collaboratively working with family office)

• Manage household petty cash, proper documentation and submission of staff credit card purchases and receipts

• Run errands and perform necessary tasks (e.g., shopping for home supplies, food if necessary and other requested items)

• House projects and handling things around the residence (e.g., receiving deliveries, service providers, contractors, organizational projects, etc.)

• Schedule meetings with principals and family office as needed to discuss their schedules, travel plans, upcoming events, special projects, etc.

QUALIFICATIONS:

• Highly organized, detail oriented, proactive, excellent time management, efficient and service focused

• Attentive to principals' preferences and style (intuitive to their needs)

• Ability to maintain discretion (confidentiality agreement is required)

• Professional presentation of self and great personality

• Strong organizational ability to present projects, budgets, lists, bids, etc. to principals and family office through use of Excel spreadsheets and other programs

• Ability to develop and maintain solid working relationships with service providers, contractors and vendors

• Strong ability to communicate and collaborate efficiently and effectively with principals, family office, and domestic staff

• Strong technology skills and experience working with Macintosh or PC

• Positive attitude and ability to handle residences and staff with ease and calm demeanor

• Active and fit

REQUIREMENTS:

• Bachelor’s degree

• 5-10 years of consistent and recent domestic experience as a full-time house manager

• 3-4 references from domestic position(s)

• Ability to complete extensive background checks, motor vehicle checks, drug tests and psychological evaluations

• Safe vehicle for transportation

• Seeking longevity (e.g., 2-5 year commitment)

• Live a close proximity to the family's residence in Pacific Heights or willingness to relocate within a reasonable commute

• COVID-19 vaccination(s)

• COVID-19 testing and antibodies testing

• Comfortable working around children

COMPENSATION:

• $200K gross annual salary (based on experience and qualifications)

• Health insurance policy / coverage (including dental)

• PTO

• Sick days paid

• Discretionary annual bonus and raise (performance evaluation required)

Please read the job description carefully and kindly apply with your cover letter, resume, references (email address and phone number), letter(s) of recommendation and professional photo if you feel that you meet all of the requirements. We look forward to hearing from you!

Job Type: Full-time

Pay: $200,000.00 - $250,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• full-time house manager: 5 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's license and clean driving record (Required)

Work Location: One location