Co Manager

Lovers is part of PLBY Group that owns other brands such as Playboy, Yandy & Honey Birdette.

Come work for a thriving, exciting and expanding wellness retail business that operates in 5 states with 40 stores, with great benefits and lots of opportunity for advancement. We are committed to carving out spaces, both in our stores and digitally, that empower, educate, and inspire people of all backgrounds to reach their greatest potential.

Lovers is a leader in changing society’s perception of sexual wellness and the adult retail industry. Our company was founded by a mother and daughter team in 1981, with a focus on creating a comfortable, inviting retail experience for all curious people.

Every day, we count on our talented sales team to help our customers open up and find the right product for them to explore their curiosities. Each customer is unique in their interests and we rely on our associates to create a custom experience using high-level product knowledge and emotional intelligence.

This position is not like other kinds of retail, it takes authentic passion! Not just about the product, but about making a customer’s day through teaching, inspiring, and taking them on a journey. It takes skill, which Lovers Stores go above and beyond to instill in our associates through extensive training. You bring the passion, we’ll teach you everything you need to know.

If you want the opportunity to make a difference in the lives of your customers, community, and coworkers and want to make the world a better place with one connection at a time, then you should apply!

What we offer to you:

• A fun and fast-paced environment where sexuality is embraced and celebrated
• Advanced product knowledge and sales training
• A 50% employee discount on all our amazing products
• Opportunity for development and advancement
• Enticing sales-based rewards and bonus programs

Responsibilities:

Customer Experience: Ensure a unique customer experience in our fast-paced sales environment, that makes every visitor feel welcome, meets their needs, and makes their day. Offer a tailored sales experience through active listening, genuine curiosity, and expert industry and product knowledge. Promote continued customer education by informing customers, participating in, and/or running in-store educational workshops.

Sales Metrics: Find the delicate balance between top-notch customer service and sales-driving to meet and exceed sales and sales metric goals every day. Help team members to succeed in meeting their sales goals and metrics by providing feedback. Look for opportunities to improve and grow the team’s sales skills. Drive Lovers Stores brand loyalty through being knowledgeable about all Lovers loyalty programs and consistently educating customers about each program.

Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the whole. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment. Be responsible for the development of skills for your team.

Operational Excellence: Help create and maintain an inviting shopping atmosphere with well cared for the product, beautiful displays, and efficient and accurate processes that support an environment of excellence.

Sales Manager Responsibilities: In addition to Sales Leads duties, you are responsible for supporting your team in the daily running of their businesses. Duties will include but are not limited to; scheduling and payroll, hiring and training, maintaining a positive and exciting store environment, opening and closing registers, delegating projects, banking, tracking store and individual sales throughout the day, being a cheerleader and coach for your team members during and after customer interactions, conducting performance management with team members, executing store directives, responding to store emergencies, strategically planning sales behaviors to achieve daily, weekly, monthly, and annual goals, and communicating with your Area Manager, Home Office partners, and Support Team.

Compensation for this role is $18-$21/hr.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
To keep our store employees as safe as possible, we are following all CDC guidelines. We require all customers and employees to wear masks and limit the capacity in our stores.

Ability to commute/relocate:

• Burlington, WA 98233: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location